Executive, O&g Department

24 hours ago

Singapore Dynamic Human Capital Full time

Job Description
- Healthcare Institution

**Responsibilities**:
Operations

Manage service point operations assigned.
Primary responsibility is for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering the Clinic/Nurse Manager and doctors to solve system and process issues.
Work with other department managers to ensure a positive experience for patients along the continuum of care.
Responsible for ensuring that facilities are patient-friendly, safe and clean.
Work closely with Nursing, Operational Support Services and other stakeholders for O&G specific ward infrastructure and/or building improvement projects to ensure
adequate planning of project phases and bed closures to minimize disruption to inpatient operations;
user requirements are adequately captured in project specifications;
site works are carried out in compliance to hospital standards e.g. infection control;
projects are completed on time and within budget.

Customer Service

Responsible for achieving customer satisfaction targets in partnership with the Reporting Officer.
Responsible for devising innovative ways to continually improve service levels.

Business Management

Responsible for achieving the volume and financial targets for the clinical services assigned, and be responsible for developing and carrying out business plans in conjunction with the clinical heads of departments/divisions to ensure that goals are reached.
Scope of business management includes annual financial budgeting and regular reviews with clinical heads of departments/divisions, and development of new services.
Responsible in procuring and management of logistics needs for business.

Staff Management

Manage a group of non-nursing staff providing customer services in service points, jointly with Clinic/Nurse Manager and conduct appraisals for these staff with inputs from the Clinic/Nurse Manager.
Responsible for ensuring that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
Responsible for staff recruitment and retention to achieve a stable, skilled and motivated team, in partnership with the Clinic/Nurse Manager.

Communication

Responsible for communication between staff and leadership of the hospital. He/ She should ensure timely dissemination of information, escalation of issues, recommendation and implementation of solutions to problems.

Secondary Responsibilities and Duties

Disseminate and implement hospital’s policies & procedures.
Ensure Policy & Procedures are current.
Perform any other duties as assigned by supervisor

Additional Information

Bachelor Degree in relevant disciplines
Training is provided

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
[ Link removed ]
We regret that only short-listed applicants will be notified.
Sum Zi Xin (Sinnie)

**Registration No**: R1982525

**EA Licence No**: 12C6253

Not Specified

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