
Customer Service
4 days ago
Specialise in supplying fresh pork, poultry, beef, seafood and locally smoked deli products.
Description:
- Handle all incoming customer calls, queries and complaints in a promptly, efficient and professional manner
- Data entry, filling and general administrative duties.
- Process customers order both online and offline.
- Update customer on the status of their order or delivery
- Enthusiastically assist in resolving customers' concerns on products, delivery related issues, order placing online and all other customer enquiries.
- Adhering to a company’s SOP’s when interacting with customers
- Handle high volume of calls especially during festive period
Requirement:
- Good interpersonal skills and be able to establish a positive rapport with customers
- Ability to remain calm and polite when dealing with customers
- Experience in a customer service environment is an added advantage
- Reliable and flexible with a willingness to help out with ad-hoc projects as the company expands
- Working knowledge of Microsoft Word, PowerPoint and Excel
- Able to work independently
- Willing to work 9am-6pm
- Rotating shift include weekends & public holidays
**Job Types**: Full-time, Permanent
**Salary**: $1,800.00 - $2,300.00 per month
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Wear masks at the workplace, All employees and visitors should check-in and check-out of workplaces using SafeEntry
Work Location: In person
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