Elite Leaders in Training

2 weeks ago

Singapore IHG Full time

**About us**
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

**Your day to day** Financial Returns**
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Deal with irregular payments
- Works with Superior in the preparation and management of the Department’s budget

**Guest Experience**
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise outlet service
- Assist with menu and wine list creation
- Monitor standards of guest facilities and services

**People**
- Supervise functions
- In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known

**Responsible**
- Business Establish and instruct staff in cash security procedures
- Supervise the maintenance of service equipment
- Control stock and monitor security procedures Works with Superior on manpower planning and management needs
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements

**What we need from you**
Diploma in Hotel Management, Food & Beverage, or related field, with 2 years’ related experience or an equivalent combination of education and experience. Supervisory experience preferred. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and training abilities.

**What we offer**
In return for your hard work, you can look forward to a highly competitive compensation and benefits package - including:

- 5-days work week
- Birthday Off
- Learning and Development Opportunities
- Medical Benefit
- Dental/ Optical/ Health Screening Benefit
- Insurance Coverage
- Special Employee rate at all IHG Hotels worldwide

And as part of the IHG® family of brands, you will also benefit from the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels spanning 100 countries.

So whoever you are, whatever you love doing, bring your passion to us because We recognize potential, We groom leaders, and We empower success.

Job Reference: EMEAA36309

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