Project Manager

**Role**:
The Project Manager will be a critical member of the team responsible for the delivery and support of technology solutions. He/she will be involved in full SDLC cycle of the system with experience in system integration.
To succeed in this role, you must be a self-starter and have a positive attitude towards learning technical, business and industry concepts.

**Key Project Planning Responsibilities**
- Business Domain and Knowledge: Ability to acquire business knowledge and domain expertise quickly and independently.
- Define Project Scope: Collaborate with stakeholders to generate project scope, goals, deliverables, and timelines.
- Develop and Track Project Plans: Create comprehensive plans, including resource allocation, task dependencies, and milestones.
- Lead Kick-off Meetings: Initiate projects with kick-off meetings and regularly monitor progress.
- Risk and Issue Management: Identify and manage project risks, issues and develop mitigation strategies.
- Issue Resolution: Identify and resolve system issues by determining root causes and communicating with relevant teams.
- User Engagement: Conduct user gathering, User Acceptance Testing (UAT), and training sessions.
- Documentation: Prepare and update project documentation and reports diligently.
- Identify Improvements: Recommend improvements for team, system, or data deficiencies
- Monitor Quality: Ensure adherence to quality standards.
- Track Requests and Expenses: Monitor service requests, change requests, and project expenses to identify potential delays or cost overruns.

**Service and Change Request Management**
- Understand Requirements: Gather and comprehend business requirements.
- Scope and Effort Estimation: Collaborate with engineering and business teams to define scope, effort, and timelines.
- Prioritize Requests: Efficiently prioritize and track service and change requests.

**Team Leadership**
- Lead Cross-functional Teams: Manage teams including developers, testers,
business analysts, and business users.
- Delegate Tasks: Assign tasks effectively, provide clear direction, and foster team
collaboration.
- Technical Guidance: Provide technical guidance to troubleshoot system or
data-related issues.
- Clear Communication: Communicate effectively with internal teams and
external users.

**Stakeholder Management**
- Facilitate Communication: Maintain transparency with key stakeholders,
including business owners, partners, and technical leads.
- Manage Expectations: Address concerns and manage expectations throughout
the project lifecycle.
- Present Updates: Provide project updates and reports to senior management.

**Technical Expertise**
- Application Development Methodologies: Understand and adapt
methodologies (Agile, Waterfall) based on project needs.
development tools and technologies.
- Quality Assurance: Monitor and ensure adherence to technical standards and
ensure solutions delivered are of quality.

**Budgeting & Cost Control**
- Track Expenses: Monitor project expenses and identify potential cost overruns.
- Manage Budget Adjustments: Proactively manage budget adjustments and
seek necessary approvals.

**Job Knowledge/Skills**
**Skills**:

- Strong understanding of project management methodologies (Agile, Waterfall).
- Proficiency in project management tools and methodologies.
- Excellent written and verbal communication skills.
- Strong analytical, communication, and interpersonal skills.
- Good time management and ability to prioritize tasks based on urgency and
importance.
- Versatile, independent, and able to adapt effectively to unexpected or changing
conditions.
- Goal-oriented with a strong drive and initiative to deliver. Self-motivated and able
to meet deadlines. Good team player.
- Willingness to work extended hours during project peak periods.
highly advantageous.