Head of Communications, Ipvmc

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Senior Director, Head of Corporate Communication,

Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC), Global Clients (GC) and Sales Engine (SE)

**Team Summary**

The Asia Pacific regional communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. Within this team, the Reputation and Corporate Communication team focuses on communication programs to support the region’s leaders and prominent business functions including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, New Payment Flows, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

**What a Senior Director (SD), Head of Corporate Communication, IPVMC, Global Clients and Sales Engine, does at Visa**:
The SD, Head of Corporate Communication IPVMC, GC & SE is a full-time role focused on enhancing Visa’s reputation across our key markets in Southeast Asia. The role will work closely with the Leadership teams including the Group Country Manager, Country Managers and Functional Leads to develop communication strategies that drive growth.

The role will also be responsible for working with key cross functional colleagues including Marketing, Merchant Sales and Solutions, Product, Visas Consulting & Analytics and Government Engagement, to ensure the Corporate Communication function supports the objectives of the wider business units.

The role will be based in Singapore reporting to the Head of Corporate Communication, Asia Pacific, and will manage local market teams and in-market agencies to support the respective markets to deliver effective communication programs across the markets.

Key Responsibilities include:
Grow and Protect Corporate Reputation to drive growth
- Work with the Head of Corporate Communication Asia Pacific to develop communication strategies that support Visa’s business objectives and drive growth across the markets
- Lead the development of the annual Consumer Payment Attitudes thought leadership platform and other similar platforms
- Work with market communication teams to develop communication programs that demonstrate the value of Visa to everyone, everywhere across the respective markets
- Develop key messages that communicate the attributes of trust, choice and growth of Visa as a business and an organisation.
- Drive Visa’s Financial Literacy and other agreed programs across the markets.

Executive Relations
- Lead all aspects of Visa’s media relations programs across the respective markets including:

- Develop the strategy and managing the execution of all media engagement
- Identify and maximise opportunities to enhance Visa’s profile in the media
- Develop content to promote Visa’s brand, technical and industry leadership, new products and services
- Establish and maintain close relationships with journalists across general, business, lifestyle and technology media
- Ensure spokespeople are well briefed and trained to deliver key messages
- Ensure Visa’s senior management are seen as trusted authorities by the local media
- Create opportunities for the Country Managers and other key management to obtain high, positive profile in broadcast and print media.

Executive Relations
- Provide executive communication support to the Country Managers across a variety of internal, external, client, and media communication opportunities

Integrated Communication
- Work closely with the Marketing functions to ensure corporate communication and marketing programs are aligned and a coordinated approach