Practice Manager

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

**Working at NTT**

**Key Role and Responsibilities**:

- Oversee, manage, co-ordinate, integrate and evaluate the activities of the function.
- Supports programs from the early phases of project take on to integration and testing.
- Participates in the formulation and execution of a TS systems integration strategy ensuring alignment to the overall business strategy and objectives.
- Manage and improve the TS systems integration management function to increase service revenues and profitability in line with financial targets.
- Manage the operational implementation of the strategic goals of the function by providing leadership to a team
- Regularly review the operational plan and resources with respect to the current sales forecast and service contract volumes.
- Support the definition of systems architectures for business opportunities during the project take on phase.
- Design and develop integration plans and create links for multi-platform, multi-vendor business solutions.
- Identify and develop technology related opportunities and integrate IT resources to fulfil project requirements.
- Support the interpretation of customer requirements and reduce these into hardware and system requirements and specifications.
- Identify and develop specifications, control documents, verification and validation plans, procedures, reports, or other documentation in support of design and development activities.
- Manage the development of project metrics during the project planning phase and after initiation.
- Prepare and maintain detailed project plans or schedules to manage and monitor the progress of the integration to ensure objectives are achieved within timelines and budget.
- Identify and schedule resources required during the integration phase.
- Take responsibility for budget tracking and cost benefit analysis.
- Take accountability for the planning of and leverages various tools/methodologies for critical phases such as unit testing, data conversions and cutovers.
- Assess and effectively manage all risks associated with the project integration and define and adhere to project governance, risk, project metrics and delivery frameworks.
- Contribute to the implementation of improvements focused on optimisations that will be valuable to the integration process and mitigate risk.
- Collaborate with the TS Program /Project Manager to support execution and project implementation.
- May act as the technical lead of the TS Implementation Engineers and the TS Program Manager’s technical liaison.
- Analysis data and prepares reports and reviews and ensures the distribution and presentation of this information at the relevant forums.
- Act as people managers to a team and ensures established performance goals are met, continuously drive for client satisfaction, monitoring the performance of the consultant experts, ensuring the completion of assignments.

**Knowledge, skills and attributes**:

- Ability to compile technical specifications in a clear, concise, unambiguous manner
- Broad understanding of architectural standards and systems engineering and integration practices
- Ability to manage multiple suppliers and vendors, both internal and external, on the integration of diverse technologies
- Ability to perform a substantial amount of diagnostic and troubleshooting work
- Excellent research and synthesis skills
- Ability to integrate it with new or existing hardware, packaged and custom software and communications infrastructure
- Solid management and leadership ability
- Excellent verbal and written communication skills
- Understanding of the Agile software delivery processes (SCRUM, Kanban preferable)
- Decision making and influencing skills are necessary
- Strong accounting or financial analysis skills

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in BEng or BSc or related
- Relevant certifications and/or licenses

**Experience required**:

- Solid experience in software engineering and controls engineering
- Solid experience providing IT consulting and/or implementation services to clients within a relevant industry
- Experience in the development of integrated systems and participation in several integrated systems programs, providing leadership of a project team
- Experience assigning, reviewing and