Assistant Manager to Senior Manager, Analytics

2 weeks ago


Singapore STB Singapore Tourism Board Full time

[What the role is]

Carry out analysis and communication of tourism performance outcomes in a timely manner, including the delivery of new and relevant insights, through collaboration with internal and external stakeholders, with the objective of driving data-driven policy-making decisions across the Board.

**[What you will be working on]**
- Lead, manage and drive data cleaning, exploration, compilation and analysis to derive insights and support business outcomes related to STB’s key tourism performance measures (e.g. Visitor Arrivals (VA), Tourism Receipts (TR), Hotels Stats).
- Deliver relevant tourism performance insights to stakeholders via reports, visualization tools and/or corporate platforms.
- Oversee all aspects of project management, ranging from contract/vendor management to end-to-end data operations, including fulfilling data custodian role of ensuring good quality data, enhancing existing datasets through creating new features etc..
- Provide data advice and support to internal (within STB) and external (WOG, public) stakeholders. This may include the assessment of economic contributions from major tourism projects.
- Stakeholder management and to share best practices with the team and other stakeholders where applicable. This can include analytics, ETL and visualisation.

**[What we are looking for]**
- At least 5 years of relevant experience
- Strong analytical skills with a good eye for detail and possess an aptitude/experience in solving analytical problems using quantitative approaches
- Ability to communicate clearly complex data/concepts and outcomes of analysis so that learnings can be translated into strategies
- Ability to integrate and synthesise research and data across multiple sources to derive meaningful conclusions
- Strong organisation and project management skills
- Experience in managing projects with external stakeholders and vendors
- Good mastery of both qualitative and quantitative research methodologies
- Strong presentation and communication skills with ability to express complex ideas in an easy-to-understand manner
- Mature and comfortable presenting to and interacting with people from senior management levels
- Strong command of written and spoken English
- Possess statistical knowledge and comfortable working with numbers
- Proficient in data manipulation using SQL and R
- Proficient in Advanced Excel, PivotTable and Power Pivot
- Proven track record in engaging relevant stakeholders (within and outside of the organisation)
- Experience in leading project teams



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