Shipping Coordinator
6 days ago
Coordinate and liaise with courier service providers to ensure seamless delivery processes.
- Handle daily sales submissions through the intranet, ensuring processing is completed within the Service Level Agreement (SLA) of 2 hours.
- Manage the delivery failure intranet portal by promptly submitting reported cases from couriers.
- Manage the Local delivery intranet portal by promptly arranging the carrier supports.
- Monitor daily courier shipment loads, taking proactive measures to ensure SLAs are consistently met.
- Plan and oversee bulk shipment deliveries, coordinating details with couriers to ensure smooth operations.
- Provide clear and precise instructions to couriers/movers regarding shipment details, Proof of Delivery (POD), cash, or cheque collection.
- Act swiftly to resolve shipment issues, maintaining communication with couriers.
- Organize freight quotes and transportation arrangements for special handling and project-related shipments in collaboration with outsourced couriers or movers
- Coordinate with Sales team on daily shipments.
- Coordinate with inter operation dept to achieve the operations SLA
- Supporting trade shows on and offsite
- Supporting cycle/ inventory counts.
- Any other duties assigned by the supervisor.
- Manage the following reports as below
**Requirements**:
- Diploma or degree in Logistics, Supply Chain, or a related field
- Familiarity with air/sea shipment processes and shipping documentation
- Strong organizational and communication skills
- Experience in warehouse / supply chain management is advantageous
- Comfortable to work in warehouse setting
- Warehouse environment.
- Ability to work independently and as a team.
- Fast-paced environment.
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