IT Head

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Head of Information Technology (APAC) will lead the APAC IT organization in driving regional IT strategy, digital transformation & building out a reliable and robust IT infrastructure. You’ll be responsible for all areas of the IT organization including the IT service desk, service delivery management, asset management, service operations, network, and other critical IT-related functions. This is a leadership role that will require extensive team management experience as well as experience in building reliable, scalable, and secure systems to support our rapid business growth.

**Responsibilities**
- Responsible for building out the robust regional IT infrastructure and promoting a high performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of TikTok//ByteDance global IT strategy
- Implement long term IT management strategy to ensure alignment with the regional IT development and sustainment goals; responsible for day to day IT management across the system, network, desktop service, audio and video, information security, office construction, etc
- Develop scalable roadmaps for the company's major IT projects and lead its execution to provide reliable systems, effective services, and solutions that will meet the business needs
- Responsible for hiring, managing, and scaling the APAC IT teams, continuously promoting excellent teamwork, and improving service quality and delivery efficiency
- Build a strong relationship with internal and external stakeholders and ensure the IT teams will be able to deliver required support and solutions across the company

**Qualifications**
- Bachelor's degree in Computer Science or a related field preferred
- 10+ years of experience in team management and IT infrastructure or IT service-related fields; work experience in the Internet/technology industry preferred
- Experience in project management and IT process optimization
- Ability to formulate and implement IT strategy, familiar with the IT industry's best practices
- Strong communication skills and proficiency in data analytics
- Able to travel for work domestically & internationally

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.