Sub-region Services Lead

**Company Overview**:
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

**Department Overview**: Our Software & Services team is part of the Motorola Solutions business covering the Asia Pacific Region. We are a professional services team that delivers managed services and mission critical software communication solutions to our clients. We deliver client focused world-class, leading edge, end-to-end solutions fit for purpose within each client’s unique environment that include various voice (including radio)communications, data and video technologies with our clients predominantly in the public safety government sector and the energy & natural resources industry.

As a Sub-region leader you will guide and propel sales, strategic account planning, overall relationship management, new and existing accounts. Your role will include developing a comprehensive sales plan, and a full portfolio of solutions products.
**You will be responsible for**:

- Lead and manage the delivery and execution of customer commitments across all Services lines of business (ie Support and Managed, Software)
- Lead and execute on Service Transformation initiatives/practices that ensure centres of excellence for Managed Services continue to mature and grow
- Advocate Services with Customer and Sales partners to drive growth
- Develop & bring in talent successfully integrated into MSI supporting Services transformation
- Ensure continuation of strong customer trust and relationship and mutual win-win
- Delivering exceptional customer service across the sub-region region
- Succession and talent management for service business
- Developing sub-region Services strategy for the sub-region region and managing KPI of sub-region teams
- Manage USD 25million+ software and services portfolio
- Support a team of 50 FTE.

**Basic Requirements**:

- Ideally 8+ years experience in managing complex, large scale programs of work and team delivery.
- Experience in the successful delivery of mission critical radio communications projects.
- Experience in managing large, cross cultural multi-skilled teams.
- Previous divisional management experience.
- Financial, commercial and budget management experience.
- Understands the cultural diversity within the Asia Pacific and the complexity of services-led deals
- Highly credible with the customers
- Served long-term customers and also needs to be comfortable in a culture of respect and integrity
- Executive presence and be well-connected - Motorola is building our brand presence in this market and the competitors are strong
- Prior experience with the government sector
- Comfortable with a multinational organizational setting with regular interfacing to our international organization in EU and US
- It will also be beneficial (not mandatory) if you have:
**Basic Requirements**:
**Personal Attributes**
- Strategic thinking and ability to manage change
- Customer Centric focus
- Culturally sensitive and ability to work with customer across Asia Pacific
- Demonstrated ability to drive results in a complex, matrix environment
- Committed, results driven, deadline driven
- Effective Sub-region leadership and people management skills
- Highly collaborative

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

**Travel Requirements**: Under 10%
***Relocation Provided**: None
***Position Type**: Experienced

**Referral Payment Plan**: No