System Manager
5 days ago
**Responsibilities**:
- Responsible for the operations and upkeep of the private and shared virtualized environments.
- Work closely with other virtualization engineers on new implementations as well as maintaining the current environments.
- Act as a technical escalation point within Central Operations for virtualization specific issues.
- Responsible for implementing and supporting process and systems are in place to deliver highly available virtualization platforms.
- Creates documentation for environments, processes, technical training, and support procedures.
- Provides training and technical leadership to Tier I personnel.
- Provide additional support when necessary for backup and storage functions.
Drives efficient and effective resolution of customer issues.
- Participates in an on-call rotation to ensure 24/7 coverage of critical issues and internal systems.
**Requirements**:
- At least 7 - 10 year(s) of working experience in the related field is required for this position.
- Windows, Exchange, and VMWare C3 System Manager
- In depth knowledge and experience on Windows servers (2016/2019)
- Active Directory, DNS, DHCP, File & Print servers, MS Cluster, Server backup, AD Federated Services & Windows PowerShell.
- Server Software / Hardware Management
- Deploy, Configure, Manage and Troubleshoot Active Directory 2016/2019, Exchange 2016/2019, Exchange online, ESXi 7.x and Virtual Servers running.
- (Windows / Linux)
- Provide a point of escalation and support to the L1 / L2 Engineers.
- Participate in weekend maintenance activities, as required.
- Perform routine system administration duties in a Windows Active Directory environment.
- Monitor servers and troubleshoot problems.
- Produce appropriate documentation for server deployment, configuration, and related processes.
- Install and configure and maintain server operating systems and repair server hardware
VMWare vSphere 7.x
- Experience or significant exposure to any of the following technologies:
- VMWare VSphere and its features (vMotion, HA, DRS etc...) ESXi deployments
- VM creation, templates, snapshots and VM backup
- Administer and support VMware platform.
- Maintain appropriate documentation on virtualization.
- Provide a point of escalation and support to the L1 / L2 system engineers
- Monitor ESXi servers and troubleshoot problems.
- Must have working experience supporting, maintaining, and administering core VMware technologies.
- Must have experience performing Enterprise level Project Implementation and support. Also, must have strong working & technical knowledge.
- Must have good verbal and written communications skills.
- Must have very strong problem solving and troubleshooting skills.
- Azure AD, Exchange Online, Teams, One Drive, SharePoint Online, Azure Virtual Desktop (Good to know)
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