Branch Manager

6 days ago

Singapore FRESVER BEAUTY PTE. LTD. Full time

**Main Duties & Responsibilities**:

- Establish relationship with customers by delivering excellent customer service
- Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
- Lead and provide guidance to therapists on the service and treatments to customers
- Oversee and in charge of the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc
- In charge and run the outlet efficiently and effectively
- Handle customers' complaints and feedback
- Motivate/building teamwork among colleagues & maintain good communication and good working environment
- Achieve personal sales target and assist in achieving monthly sales target set out for the branch
- To assist in making cold-calls to customers
- Ensure all treatment rooms & consultation rooms are in good & conductive condition
- Ad-hoc responsibilities assigned by management

**Requirements**:

- Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
- Independent, motivated, optimistic and possess initiative
- Highly motivated, sales driven and service oriented
- Good interpersonal skills and communication qualities
- Team player with ability to cooperate with colleagues and have strong leadership capabilities
- Willing to work retail hours (shift work, weekends and public holidays)
- Passionate about the beauty and service industry
- Attractive package will be offered (including basic salary, commission and incentives)

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