Associate, Customer Care

1 day ago

Singapore Singapore Sports Hub Full time

**PURPOSE**

***:
**ROLES &**

***

**RESPONSIBILITIES**

***:

- Identify improvements and propose recommendations to address operational challenges
- Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines
- Maintain secure custody of found property
- Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information
- Assist customers on facility bookings, programme registrations and handle over-the-counter payment collections
- Perform daily settlements and financial reconciliations for revenue submissions
- Work on special projects (such as review and development of training curriculum and standard operating procedures) as assigned
- Ad-hoc duties and projects as assigned or needed
- Opportunities to work across the various venues of Singapore Sports Hub

**REQUIREMENTS**

***:

- Minimum GCE ‘O’ Levels
- Pleasant personality and passion for service excellence
- Must be able to work on rotating shifts including weekends and Public Holidays
- Excellent communication and interpersonal skills
- Proactive, self-motivated and keen learner
- A team player with excellent listening and problem-solving skills
- Able to work in a fast-paced environment and comfortable with ambiguity
- Meticulous and takes pride in delivering consistent high quality work
- Proficient in MS Excel, Word, PowerPoint and Outlook
- Prior customer care experience preferred
- Prior experience in Point-Of-Sales system and cash handling

**APPLICATION**

***:

  • Customer Care Associate

    1 week ago

    Singapore KINTO SINGAPORE PTE. LTD. Full time

    **About Us** Kinto One is powered by Toyota Financial Services Singapore, which gives you all the benefits of driving a new Toyota or Lexus without having to own one. We’re a bright, passionate, and ambitious team dedicated to doing our best for customers and partners. We value employees who are creative, proactive, intelligent, and transparent in both...

  • Care Associate

    1 week ago

    Singapore Care for the Elderly Foundation (Singapore) Full time

    **Role & Responsibilities** - Provides Home Personal Care services including assistance with activities of living (e.g. showering, dressing, feeding, toileting, transferring, and mobility support), elder sitting, medication reminders, mind-stimulating exercises and simple exercises. - Works closely with the clinical team to ensure that the patient is well...

  • Care Associate

    2 weeks ago

    Singapore Care for the Elderly Foundation (Singapore) Full time

    Role & Responsibilities Provides Home Personal Care services including assistance with activities of living (e.g. showering, dressing, feeding, toileting, transferring, and mobility support), elder sitting, medication reminders, mind-stimulating exercises and simple exercises. Works closely with the clinical team to ensure that the patient is well taken care...

  • Sales & Service Associate

    1 week ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    2 weeks ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    1 week ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    1 week ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    3 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Customer Operations Maestro — Scale

    7 days ago

    Singapore Momos Customer Engagement Full time

    A customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...

  • Community Care Executive Associate

    2 weeks ago

    Singapore St Lukes Elder Care Full time

    **COMMUNITY CARE EXECUTIVE PROGRAMME (CCEP)** Our ComCare Executive Programme (CCEP) offers a three-year structured development pathway specially designed to nurture you to be the future generation Community Care leader. You will join as a ComCare Executive Associate and undergo an accelerated learning journey and experience first-hand exposure to the...