Boutique Manager

3 days ago


Orchard, Singapore Swatch Group Full time

ABOUT THE BRAND

**Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.**

We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.

Mission and Responsibilities:

- Leading the team to achieve sales targets and operational objectives
- Achieving sales target by identifying customers’ need, recommending the right product and closing the sale
- Provide support, Track sales target achievement, motivate team into towards achievement of the sales
- Establish and maintain strong, effective relationships with the team and HQ departments
- Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
- Lead team to meet compliance on processes and perform inventory check according to procedures
- Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
- Managed customer complaints and report to Management
- Ensure that boutique is maintained in accordance to guidelines
- Ensure that watches are merchandise in accordance to guidelines
- Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
- Ensure all sales and stock reports, customers service documents are accurately complied and filed
- Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
- Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime

PREFERRED PROFILE

PROFESSIONAL REQUIREMENTS
- Minimum 3 years of Team management experience, preferably within the retail or luxury industry
- Excellent customer relations management and networking skill
- Excellent people management skill

LANGUAGES

English and a local language

CONTACT

**Job location**

Orchard Road 435
238877 Singapore (Central Singapore)
Singapore

**Company address**

The Swatch Group S.E.A. (S) Pte Ltd
No. 2 Boon Leat Terrace #06-01
04 Harbourside Building 2
Singapore 119844


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