Boutique Assistant
3 days ago
Industry: Watch Boutique
Working Hours: Retail Compressed shifts
**RESPONSIBILITIES**
**(A) Sales and Boutique Operations**
- To maintain a respectable appearance while on duty according to Company’s regulation.
- To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
- Participate actively to develop new sales opportunities and client relationship development.
- Ensure support to all operations of the boutique and use of all available sales too.
- Provide operational support and presence to marketing events.
- To receive stock, check and unpack goods, ensure that goods received are in order.
- Ensure tidiness and presentability to merchandise and displays.
- Assist supervisor/seniors on daily stock count.
- Ensure organization and cleanliness of boutique at all times.
- To ensure all documents relating to receipt and dispatch of goods are properly documented.
- Any other assignments within your capacity may be delegated from time to time to suit the operations.
**B) Customer Experience and Service & Business Development**
- Ensure optimal customer experience in the boutique for new sales, customer service (repairs), and all visitor.
- Provide reliable, accurate and first class customer service.
- In depth product knowledge and prices (and discount leverages). Able to explain estimates, repairs (time and prices)
- Participate actively in Customer Relationship Management data collection.
- To provide aftersales service support in receiving repair watches from customers & prepare necessary documentation.
- To coordinate with Customer Service Department to transfer customers’ repair watches for their necessary action.
- To ensure that the stock level in boutique is line with Management’s direction.
- To be alert and report any discrepancies to the Management.
**Requirements**:
- Willing to work in Singapore (Central - South)
- 1 year of relevant luxury experience
- Strong in Communication and language skills
**Job Types**: Full-time, Permanent
**Salary**: $2,500.00 - $4,200.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Shift system
Supplemental pay types:
- Commission pay
**Experience**:
- Retail Sales: 1 year (preferred)
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