F&B Retails Assistant

3 days ago

Central Region, Singapore Bluebell Singapore Pte Ltd Full time $30,000 - $60,000 per year

About Venchi

Founded in 1878 in Piedmont, Italy, Venchi is renowned for its premium chocolates and artisanal gelato crafted from the finest natural ingredients. With over 145 years of heritage, Venchi brings the Italian "Art of Chocolate and Gelato" to life, offering customers a luxurious and joyful tasting experience worldwide.

Position Summary

As a Sales Associate at Venchi Singapore, you will be an ambassador of our brand, delivering exceptional customer service while sharing the rich story of Italian chocolate and gelato-making. You will play a key role in creating memorable in-store experiences, driving sales, and maintaining our boutique's high standards of presentation and hospitality.

Key Responsibilities

  • Welcome and engage customers warmly, providing tailored product recommendations.
  • Share product knowledge, including Venchi's heritage, chocolates, and gelato offerings.
  • Assist customers in making selections, offering samples, and handling purchases.
  • Prepare and serve gelato, ensuring portioning and presentation meet brand standards.
  • Ensure proper cash handling, POS transactions, and accurate sales recording.
  • Maintain boutique cleanliness, organization, and visual merchandising standards.
  • Support stock management, including receiving, replenishing, and inventory checks.
  • Perform and abide by all Operational Procedures.
  • Ensure food safety regulations & hygiene are followed according to SFA policy.
  • Uphold food hygiene and safety standards in handling chocolates and gelato.
  • Contribute to achieving sales targets and boutique performance goals.

Requirements

  • Minimum 1–2 years' experience in retail, F&B, or hospitality (luxury or premium brands preferred).
  • Passion for chocolates, gelato, gourmet food, or Italian culture is a plus.
  • Strong interpersonal and communication skills with a customer-first mindset.
  • Positive, proactive, and able to thrive in a fast-paced environment.
  • Team player with attention to detail and a polished professional appearance.
  • Must be able to work retail hours (i.e. shift work, weekends, and public holidays).

What We Offer

  • Competitive salary with sales incentives.
  • Training on Venchi's product heritage, chocolates, and gelato.
  • Career development opportunities within a global luxury brand.
  • A warm, collaborative, and customer-centric work environment.

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