Junior Itsm Consultant

3 days ago

Singapore CXC Global Full time

CXC Global is working with a leading global tech consulting firm with operations in 60+ countries. They are an organization that believes in utilizing the power of technology to create brighter futures for customers, communities, and the environment.

This is a great opportunity to be part of a team that delivers innovative solutions that help solve real business problems while cultivating and growing your skillset.

Our client looking for a Junior ITSM (ServiceNow) with 6 months - 2 years of programming and scripting experience.

Job description:

- Understand operation business needs and translate them into technical requirements.
- Responsible for developing and maintaining integrations between the ServiceNow platform and external systems.
- To support post-implementation tasks including, troubleshooting, administration, patching, and upgrades.

Job requirements:

- **Must be a Singaporean citizen due to G50 security clearance requirements by the client.**:

- Exposure to scripting/ programming skills during academic projects or internship assignments.
- Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
- Should have 6 months - 2 years of experience in scripting/ programming in any ITSM tools
- Should have a strong interest in scripting/ programming using HTML, CSS, JavaScript, JQuery, or Angular JS.
- Strong analytical /problem-solving skills.
- Good communication skills with strong people skills. Comfortable working with geographically dispersed offshore and cross-functional teams.
- Proactive attitude, willing to take up challenges to learn new systems and processes.
- Certification in any ITSM/ServiceNow will be a plus.
- Knowledge of Agile sprint method will be a plus.

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