ITSM Program Manager

**ITSM Engineer**: **Date**:5 Sep 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and...

**Location: Jurong East **Responsibilities**: - Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management. - Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting. - Work with IT and business teams to define...

CXC Global is working with a leading global tech consulting firm with operations in 60+ countries. They are an organization that believes in utilizing the power of technology to create brighter futures for customers, communities, and the environment. This is a great opportunity to be part of a team that delivers innovative solutions that help solve real...

ITSM Engineer will develop and maintain service ITSM platform. **Job Description / Responsibilities**: - Provide support in implementation of IT service management activities which includes the following areas: - Catalogue: analysis of service requests and enhancement the catalogue items. - Catalogue Service Request Implementation. - User requirement...

A leading IT services provider in Singapore is seeking an Engagement Manager for their ServiceNow ITSM program. The successful candidate will lead client engagements, managing project scope, timelines, and resource allocation. Ideal candidates will have over 10 years of experience in ITSM, exceptional leadership skills, and proficiency in ServiceNow...

Job description **Business type**: - Types of Jobs - IT, Digital et Data **Job title**: - ITSM Manager(Ref 56105) **Contract type**: - Permanent Contract **Job summary**: **Summary of Position** In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.- The ITSM Manager is assigned to lead and...

**Responsibility**: Ø Assist in building and maintaining internal technical documentation, manuals, policies, and processes. Ø Understand how BMC Remedy can enable the client to become more efficient and configure the platform to achieve measurable benefits. Ø Develop systems integrations and process automation. Ø Configure and maintain SLA, catalog...

**Responsibility：** - Manage the entire lifecycle of KA customers and lead the completion of complex software projects. - Manage project delivery, project risks control, ensure project delivery meeting quality requirements and timeline, controlling costs and address on-site team issues. - Provide post-delivery customer service, resolve user problems,...

**Primary Responsibilities and Activities** ServiceNow SME, helping organizations on journey to leverage ServiceNow's IT Service Management (ITSM) platform. Consultant to utilize expertise to design, implement, and configure ITSM solutions that streamline IT processes, improve visibility, and enhance service delivery. **Experience Requirements**: -...

**Position Overview** The Business Analyst (ITSM/ITOM - ServiceNow) will act as the key liaison between business stakeholders, IT operations, and the ServiceNow development team. This role involves analyzing business requirements, optimizing IT service management (ITSM) and IT operations management (ITOM) processes, and ensuring the effective delivery and...