Senior Technical Program Manager

Job Requisition ID #

24WD84520

Position Overview

Responsibilities
- Lead and manage multiple technical programs from inception through completion
- Develop detailed project plans, including scope, timelines, dependency management, and risk management
- Collaborate with engineering, product management, and other stakeholders to define program goals and deliverables
- Monitor and report on program progress, ensuring alignment with organizational objectives
- Identify and resolve issues and conflicts within the project team
- Facilitate communication and coordination among stakeholders
- Ensure compliance with company standards, policies, and procedures
- Foster a culture of continuous improvement within the team

Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 7+ years of experience working directly with engineering teams on complex initiatives involving multiple teams using Agile methodologies
- 5+ years of experience in technical program management or a related role
- Proven track record of successfully managing complex technical projects
- Demonstrable knowledge of systems/cloud services and cloud platforms (AWS, Azure, Google Cloud)

Preferred Qualifications
- Strong strategic thinking and problem-solving abilities, with the capability to drive alignment and execution across multiple teams
- Excellent communication and interpersonal skills, with the ability to influence and build strong relationships with stakeholders at all levels
- Deep understanding of program management methodologies, tools, and best practices
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
- PMP or other relevant certifications are a plus
- Possesses an unwavering desire to continue learning and challenging themselves
- Is proactive in stakeholder management and establishing relationships with stakeholders
- Has a track record of using data analytics for improving software operations and organizational efficiency
- Possesses solid technical expertise and business acumen with the ability to negotiate and influence senior leadership to deliver business outcomes
- Is action-oriented and demonstrates strong execution in managing and driving teams to deliver on commitments
- Is comfortable imparting a sense of urgency along with influencing leaders and peers
- Operates at both high-level strategy and vision as well as develops detailed large complex cross-functional plans
- Functions as an 'equal partner' with Engineering counterparts, Architects, Product Managers, and Experience Designers
- Require depth of specialized expertise to interpret internal/external business issues and recommend best practices to address them
- Solve complex problems that require in-depth evaluation of variable factors by taking a broad perspective to identify the best approach and innovative solutions
- Work independently, with close guidance in only the most complex or unusual situations
- Adapt communication style to persuade various stakeholders across the business and frequently interact with senior leaders to provide advice and SME
- May lead functional teams or programs within own function (or closely related functions)

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