Servicenow HR Service Delivery
2 weeks ago
**Key Responsibilities**
- Implement and configure the **ServiceNow HRSD platform**based on business requirements.
- Collaborate with **HR and IT teams**to gather and translate business needs into technical solutions.
- Design and develop **workflows, forms, and reports**within the ServiceNow HRSD environment.
- Lead and own the **solution design**for HRSD implementations, ensuring alignment with best practices.
- Provide **ongoing support and maintenance**, including troubleshooting and issue resolution.
- Deliver **training sessions**and develop user documentation to maximize platform adoption.
- Stay current with **ServiceNow HRSD updates**and best practices to drive platform improvements.
- Work closely with stakeholders to ensure **HRSD initiatives align with strategic objectives**.
**Qualifications**:
- Bachelor’s degree in **Human Resources**, **Information Technology**, or a related field.
- **3 years**of hands-on experience with **ServiceNow HRSD**.
- Strong understanding of **HR processes and practices**.
- Proficient in configuring and customizing the **ServiceNow HRSD**platform.
- Excellent **problem-solving**, **analytical**, and **attention-to-detail**skills.
- Strong **communication and interpersonal**abilities.
- Capable of working both **independently**and in **cross-functional teams**.
**Preferred Qualifications**:
- **ServiceNow HRSD certification**.
- Experience with additional ServiceNow modules ( **ITSM**, **ITOM**, **ITBM**).
- Familiarity with **JavaScript**or other scripting languages.
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