Salesforce Technical Architect

**Location**: Singapore
**Salary**: Open
**Industry**: IT & Digital Media, Services
**Sub-industry**: IT Consulting/SI, Strategic Consulting
**Function**: Technology
**Job Description**:
**Our Client**:
Our client is a US stock-listed multinational technology company that provides consulting, technology, and business process services. Headquartered in the USA, and with more than 300,000 global employees (and growing), the company provides its services globally throughout Americas, Europe, and Asia-Pacific.

The business offers comprehensive IT solutions. This includes consulting, development, integration, transformation, and BPOs. Their proven clientele is all global, including the public sectors as well as the behemoth multinational firms in various critical industries. The company is a major proponent of artificial intelligence adoption on its solutions and services. With various collaborations and partnerships with prominent research and academic institutions, the business strives to be at the forefront of technological advancement and to delivery cutting-edge solutions to its clients.

**The Responsibilities**:
We are looking for an experienced Salesforce Architect who will be designing and implementing Salesforce solutions. You are also tasked with mentorship of a team in guiding them to follow the best practices in both the IT and Salesforce projects.

**Your responsibility will include but is not limited to**:

- Lead and oversee dynamic teams within Salesforce, comprising Business Analysts, Technical Leads, Architects, Developers, and Quality Assurance personnel
- Assume responsibility for delivering work packages to customer-facing project teams, ensuring timely and high-quality completion
- Facilitate collaboration across different teams to leverage synergies and ensure successful project outcomes
- Implement practices to ensure robust testing, such as requiring equivalent test methods for every Apex method developed
- Achieving at least 85% test coverage in QA. Enforce code review processes against established development standards before deployment to QA
- Establish and disseminate Salesforce development standards to broader technical teams regularly
- Ensure developers incorporate feedback from code reviews before deployment to QA through consistent training and project audits
- Verify the correct setup of version control at project initiation and enforce its use as the primary source for development
- Execute project and program management tasks. Participate actively in the Center of Excellence (COE), conducting technical and solution reviews for all projects regularly
- Provide comprehensive reports to internal senior management or leadership teams on various engagement aspects, including delivery, bid management, staffing, and financials
- Lead internal initiatives to enhance methodology, tooling, and skill sets within the practice, including initiatives such as the Architect & CTA Academy and implementing CI/CD and version control
- Develop and enable development plans for Technical Leads to strengthen their capabilities
- Facilitate developer bootcamps and enforce best practices across the development team
- Demonstrate the ability to identify business pain points and propose feasible solutions. Serve as the escalation point for issue resolution, collaborating effectively with relevant parties
- Thrive in a fast-paced environment with multiple priorities, staying focused and delivering results consistently. Collaborate closely with various stakeholders, including business analysts, architects, developers, testers, and IT personnel
- Adhere to company and project standards and guidelines. Handle multiple projects simultaneously with a proactive attitude. Ensure timely delivery of agreed-upon deliverables with high quality. Manage time effectively and report work accurately
- Stay updated on Salesforce releases and new features

**The Requirements**:

- Bachelor's Degree in Computer Science, Information Technology, or related field.
- Platform Developer I qualification, Project Management / Delivery qualification, and Salesforce Application Architect qualification is mandatory
- Proficient in program management and adept at problem-solving, with exceptional presentation and written communication skills
- Thorough exposure to Software Development Life Cycle (SDLC) and Agile methodologies
- Particularly adept at scope management. Assumes responsibility for critical project aspects including timelines, deliverables, budget, and metrics
- Demonstrated capability in efficiently managing portfolios and driving operational enhancements
- Capable of autonomously managing entire programs and respective stakeholders and projects
- Hands-on experience in establishing branching strategies, version control, and Continuous Integration/Continuous Deployment (CICD) practicess

**JO Reference**: JO-240202-344468