Digital Advisor
2 weeks ago
Are you ready to seize an opportunity to work with Microsoft's most established customers, advising and support their executives with the planning and realization of multi-year, multi-horizon digital transformation partnerships focused on the value created through innovation and digital technologies?
If so, the
**Digital Advisor** role may be a unique career opportunity for you
About the Organization
- **Industry Solutions (IS)**
Microsoft’s Industry Solutions helps industry customers accelerate their digital transformations. This work is crucial as every industry undergoes breakthrough transformation that is not simply about technology, but also about re-envisioning existing business models and embracing a different way of bringing together people, data, and processes.
Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment - and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.
We pride ourselves on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world
About the Team
- **Customer Transformation (CT)**
As part of the broader Industry Solutions team, CT aspires to deliver a customer experience journey that accelerates value realization an by bringing together an integrated set of consultative sales capabilities at the beginning of this journey.
About the Role
- **Digital Advisor**
As part of the CT organization, our Digital Advisors know their customer’s business, the industry in which they operate, and how Microsoft can help them drive their Digital transformation. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, a principled approach to broad digital transformational challenges and opportunities including strong leadership and people skills. They also share a common set of characteristics and bring the experience that will drive innovation and Customer value.
**Responsibilities**:
Executive Engagement
- Engage the C-Suite and other senior business leaders to develop a strategic relationship and partnership framework for doing big things together
- Leverage your executive presence skills to form strong connections with C-suite executives and other senior business leaders, including executive-level communication, gravitas, active listening, and exceptional interpersonal aptitude
Business Vision
- Develop business insights based on research efforts, market analysis and proactive collaboration with the customer, industry teams and other sales support teams
- Shape provocative business strategies that challenge customers to think big about potential business opportunities and new products and ways of engaging customers
- Co-develop the customer’s business opportunity landscape across three investment horizons: [1] defend market position, [2] grow market position, and [3] change market position with new business models
Business Transformation
- Innovate with customers as an accomplished design thinker
- Prioritize and refine business opportunities across the three horizons of investment, positioned in a program roadmap
- Leverage your industry and cross-industry expertise to co-envision future business scenarios such as customer or workforce experience, operations processes, or products
- Identify business capability gaps and orchestrate with others to identify solutions that close those gaps
Value Case
- Develop a deep understating of key stakeholder motivations to construct a creative story narrative that connects emotionally and persuasively
- Develop business cases using techniques such as value engineering, risk adjusted ROI, and NPV analysis
- Identify and quantify tangible and intangible benefits that align with stakeholder motivations
- Work with the customer to develop a financial business case that frames value measures in alignment with the customer’s preferred approach
Depth Sales Motions
- Ignite new business transformation opportunities by thinking big with senior business executives
- You are a sales leader, helping to accelerate and de-risk pursuits while simultaneously lifting the level of conversation and broadening opportunity scope
- Leverage an extensive internal network and organizational understanding to help orchestrate the right internal experts at appropriate pre-sales stages
- You are a leader in your accounts, providing the voice of the customer to internal teams, including insights, feedback, and challenges
Interpersonal Aptitude
- You exhibit exceptiona
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