Field Application Engineer Jo-230321-308639

4 days ago

Singapore RGF Full time

**Location**: Singapore

**Salary**: Open

**Industry**: Consumer Goods & Retail

**Sub-industry**: Consumer Electronics

**Function**: Manufacturing & Engineering
**Job Description**:
**Our Client**:
Our client is a well-known company that looks into manufacturing consumer electronics products. With a strong global presence in the market, due to sales team expansion plan, they are actively looking to hire a Field Application Engineer to join their team in Singapore.

**The Responsibilities**:

- Assist the sales team to win business with company's 5G solutions
- Understand customers technical issues, provide remote or on-site troubleshooting
- Support engineering team in device and system level testing
- Provide technical training to Sales Engineers, Distributor Field Applications Engineers, and key customers on company's networking products
- Assist sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions
- Create relationships with key decision makers and serve as a technical spokesperson
- Participate in functionality roadmap planning based on customer feedback
- Small cell system and platform testing. Create and execute the test cases for the radio access network (RAN)
- Provide technical support to troubleshoot new end-to-end cellular technology and fix the issues of radio networks
- Support customer lab and customer markets for SW/ HW new feature verification and validation
- Understand the customer's needs, execute POC (proof of concept) and benchmark, and field deployment if needed

**The Requirements**:

- At least 5 years experiences in wireless network
- Good understanding of 3GPP technologies and network architecture
- Familiar with RAN technologies and architecture
- Customer support experience of RAN/small cell product
- A keen eye for debugging

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