
Front of House Manager
6 days ago
**Brief description of the Restaurant**
- Well known seafood restaurant.
**Job Descriptions**
Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. You will be required to oversee the dining room, check-in with customers and balance seating capacity.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organize and supervise staff schedules
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for beverages, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Create reports on weekly revenues and expenses
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
**Benefits**
- AWS 13th month bonus will be given
- Bonus will be given on CNY period, amount will be dependent on performance
- Staff meal will be provided. 1 if working 1 shift, 2 meals if working full day 30 mins per meal time
- 11 days annual leave for first year
- 14 days annual leave 2nd yr onwards
- 14 days MC every year
- Hospitalization, maternity leave etc all as per MOM laws apply
- Taxi fare claimable if leave after 1130pm if OT needed
**Working hours**
- 6 days work week. Off every monday
- For lunch shift : 10am - 430pm
- For dinner shift : 4pm - 1030pm
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