Service Engineer Ii-sg

**Job Summary**:
The Service Engineer II is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer II will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. The Service Engineer II will utilize advanced analytical, technical, and problem solving skills to best match vessel needs with appropriate programs and products. Serves as company liaison with customer on administrative and technical matters for assigned projects.

**Principal Duties and Responsibilities**:

- Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis, observation, and investigations
- Provide solutions for increased efficacy of Drew Marine products and identify and research potential vessel needs
- Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Drew Marine equipment
- Provide training to the crew
- Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge for vessels, vessel managers, and Drew Marine
- Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts and prepare for and participate in technical reviews
- Other complex tasks and projects may be assigned from time to time requiring a degree of autonomy

**Required / Desired Knowledge, Experiences and Skills**:

- Relevant Bachelor’s degree with 5-8 years’ experience, or 8-12 years of related experience, in a technical role in the Marine or Chemical industry
- Strong interpersonal skills when working with colleagues and international maritime clients
- Strong communication skills, both verbal and written
- Strong technical knowledge and experience
- Flexible and motivated work ethic, with desire to serve the needs of the clients
- Commitment to safe working practices and environmental stewardship
- Understanding of maritime regulations a plus

**Education/Certifications**:

- Bachelor’s degree or equivalent in Marine, Chemical, or Mechanical Engineering or 8-12 years of related experience in a technical role in the Marine or Chemical industry

**Physical Working Environment**:
Position may be exposed to harsh industrial and external elements such as heat, vibration, noise and weather when onboard vessels and at ports. Must be able to navigate the structures and obstacles commonly found on ocean going vessels, such as vertical stairs, gangways, and narrow passages, and poses safety awareness around operating machinery and moving objects. Position requires travel approximately 25%.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

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Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment. Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including: Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services_**
- Drew Marine is an Equal Opportunity Employer M/F/Disability/Veteran_