Commercial Ops Manager, Sea

6 days ago

Singapore Tate Asia Full time

**Summary**:
Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.

**Role and Responsibilities**:
This is a pivotal role in achieving their current and future SEA business goals through close collaboration with the regional strategic marketing and in-country business leaders to support execution plans.

The role will be responsible for Commercial Operations, Distributor Manager, Regular Business Review and SIOP Process, Strategic Pricing and Tender & B2B Management.

This role is required to work collaboratively with DC associates, distributors and internal stakeholders in SEA and CASAJ/GA, including Business Managers, SEA Marketing, Product Managers, Regulatory, Supply Chain, Finance to ensure expected outcomes are achieved

**Commercial Operations**:

- Track launch KPIs, and support markets and guide to oversee plans execution.
- Review call tracking activities and trends within the countries; regular review with the regional team.
- Analyse market trends, derive business insights, track sales development, key performance indicators to assess risks and opportunities.
- Work closely with Asia Marketing Analytics & Effectiveness to develop dashboard, including both lead and lag indicators

**Distributor Management**:

- Distribution contract renewals, on-boarding/off-boarding.
- Management distributors’ performance.
- Project Management
- Warehouse gap assessment

**Regular Business Review and SIOP Process**
- Drive and support the monthly country sales and operations meetings
- Support monthly BRM with CASA-J team by gathering data and providing analysis around sales, deals, NPI, inventory etc.
- Work with internal stakeholders (Business Leaders, Marketing, Finance partners etc) in SEA counties to prepare the required commercial and financial information to support decision making.
- Regular management of In-Market sales data and close monitoring of inventory level. Provide recommendations based on the insights derived from sales and inventory data.

**Strategic Pricing**
- Raise visibility and importance of pricing discipline within organization
- Assisting in reviewing existing internal metrics

**Tender and B2B Management**
- Manage Hospitals tenders and B2B business across SEA region
- Identify business opportunities, develop strategies to win in tenders and B2B
- Participate in ad hoc key projects per assigned in the interests of business (eg assimilation of new business/products, tender analysis, market share and competitor understanding)

**Requirements**:

- Bachelor degree or equivalent
- Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health)
- Strong analytical skills and tenacity, strong communication skills and the ability to influence
- Growth mindset with strong learning agility and team spirit
- Resilient and with strong problems solving skills
- PowerBI, SFDC, strong analytical/excel skills

**Specialization**
**Life Science / Pharmaceutical

**Type of Employment**
**Permanent

**Minimum Experience**
**Fresher

**Work Location**
**Singapore

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