Commercial Ops Manager, SEA

1 day ago

Singapore TATE ASIA Full time $120,000 - $240,000 per year

Summary:

Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.

Role and Responsibilities:

This is a pivotal role in achieving their current and future SEA business goals through close collaboration with the regional strategic marketing and in-country business leaders to support execution plans.

The role will be responsible for Commercial Operations, Distributor Manager, Regular Business Review and SIOP Process, Strategic Pricing and Tender & B2B Management.

This role is required to work collaboratively with DC associates, distributors and internal stakeholders in SEA and CASAJ/GA, including Business Managers, SEA Marketing, Product Managers, Regulatory, Supply Chain, Finance to ensure expected outcomes are achieved

Commercial Operations:

  • Track launch KPIs, and support markets and guide to oversee plans execution.

  • Review call tracking activities and trends within the countries; regular review with the regional team.

  • Analyse market trends, derive business insights, track sales development, key performance indicators to assess risks and opportunities.

  • Work closely with Asia Marketing Analytics & Effectiveness to develop dashboard, including both lead and lag indicators

Distributor Management:

  • Distribution contract renewals, on-boarding/off-boarding.

  • Management distributors' performance.

  • Project Management

  • Warehouse gap assessment

Regular Business Review and SIOP Process

  • Drive and support the monthly country sales and operations meetings

  • Support monthly BRM with CASA-J team by gathering data and providing analysis around sales, deals, NPI, inventory etc.

  • Work with internal stakeholders (Business Leaders, Marketing, Finance partners etc) in SEA counties to prepare the required commercial and financial information to support decision making.

  • Regular management of In-Market sales data and close monitoring of inventory level. Provide recommendations based on the insights derived from sales and inventory data.

Strategic Pricing

  • Raise visibility and importance of pricing discipline within organization

  • Assisting in reviewing existing internal metrics

Tender and B2B Management

  • Manage Hospitals tenders and B2B business across SEA region

  • Identify business opportunities, develop strategies to win in tenders and B2B

  • Participate in ad hoc key projects per assigned in the interests of business (eg assimilation of new business/products, tender analysis, market share and competitor understanding)

Requirements:

  • Bachelor degree or equivalent

  • Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health)

  • Strong analytical skills and tenacity, strong communication skills and the ability to influence

  • Growth mindset with strong learning agility and team spirit

  • Resilient and with strong problems solving skills

  • PowerBI, SFDC, strong analytical/excel skills

Specialization

:Life Science / Pharmaceutical

Type of Employment

:Permanent

Minimum Experience

:Fresher

Work Location

:Singapore

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