IT Support Engineer

5 days ago


Singapore IFUN GAMES Full time

**Responsibilities**
- Provide technical support for any IT related matters or issue
- Troubleshoot and resolve technical issues related to hardware, software, and networking
- Monitor and maintain IT systems to ensure their smooth functioning
- Manage user accounts, permissions, and access rights
- Perform system backups and disaster recovery procedures
- Collaborate with other IT teams to implement and maintain IT projects
- Document technical procedures, user manuals, and FAQs
- Continuously update technical knowledge and skills

**Requirements**:

- Minimum Diploma in Computer or related discipline
- Proficient in Microsoft Office Suite, anti-virus software, and remote support tools
- Experience with Windows and Apple Operating system
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Willingness to work outside regular business hours as required
- Able to work with various Business Applications Suite such as Jira and Zendesk

**Preferred Qualifications**
- CompTIA A+, MCSA or ACSP is a plus

**Level**:

- Associate



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