Desktop Support Field Engineer- Singapore

2 days ago

Singapore Total IT Global Full time

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.**

**ABOUT US:

- **

**Total IT Global** is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. With ‘Nimble’, ‘Holistic’ and ‘Innovative’ as our core competencies, Total IT Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 112 countries worldwide.

**JOB DESCRIPTION:

- **
- **Desktop Support Engineer**

**Roles & responsibilities**:
Desktop Technician will provide day to day local

**Required Technical Skills**:

- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.**

**Functions include**:

- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Salary**: $2,800.00 - $3,500.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Flexible hours

**Experience**:

- Desktop support: 1 year (preferred)

  • Dedicated Desktop Support Engineer

    2 weeks ago

    Singapore Canonical Full time

    This is a unique opportunity to demonstrate your experience and knowledge of hardware, Ubuntu and Open Source in general. Within this role you will be working with a dedicated set of enterprise customers that are adopting Ubuntu and Open Source on desktop. If you decide to join, you'll become a member of the team that provides exceptional technical support...

  • Desktop Engineer-Singapore

    2 weeks ago

    Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    Desktop Engineer-Singapore role at RAPSYS TECHNOLOGIES PTE LTD. Location: Singapore, Singapore Work Mode: Work From Office Overview We are seeking a skilled Desktop Engineer to provide technical support and maintain desktop infrastructure. The ideal candidate will have hands-on experience with hardware troubleshooting, software deployment, and end-user...

  • Lead Desktop Support Engineer

    2 weeks ago

    Singapore HCL SINGAPORE Full time

    **Accountabilities**: - Supervise and manage an IT desktop support team in a high-volume Shared Services unit to achieve operational outcomes. - **Team leading experience mandatory**: - Manage the day-to-day work activities of the team, including timelines, expected customer experience, and prioritizing and allocating workflow. - Provide timely and...

  • Desktop Support Engineer

    1 week ago

    Singapore Axiom Technologies Full time

    Axiom Technologies is an Australia-based organization with a global presence, specializing in Managed IT Solutions for medium to large-scale enterprises. To learn more about what we do, please visit: We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems...

  • Desktop Support Analyst

    2 weeks ago

    Singapore PERSOLKELLY Singapore Full time

    Our client is looking for Desktop Support Analyst to support and troubleshoot 1st and 2nd level of end-users issues in Singapore Office. **KEY RESPONSIBILITIES** - **Act as hub for IT communications with the user base in Asia-Pacific region.**: - **Working closely with IT Engineering to support system maintenance team.**: - L1 & L2 troubleshooting support...

  • DESKTOP SUPPORT

    2 weeks ago

    Singapore QUESSCORP SINGAPORE PTE. LTD. Full time

    Job Summary: We are looking for a Desktop Engineer to provide technical support and maintenance for desktops, laptops, printers, and other IT hardware and software. The ideal candidate will have hands-on experience supporting end users in a professional environment. Key Responsibilities: Provide technical support to end users for hardware, software, and...

  • Desktop Support Engineer

    2 days ago

    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Desktop Support Engineer (102)** **Responsibilities**: - Provide user support in performing technical support which includes troubleshooting and maintenance of desktop, laptop, servers, printers etc. - Involved in PC deployment activities and installation of software to desktops and laptops - Monitor and manage the incident management system and...

  • Desktop Support Engineer L1

    2 days ago

    Singapore Ssquad Global Full time

    **Job Title: Desktop-L1 Engineer** **Key Responsibilities**: - Minimum of 2 years of relevant Desktops Support Experience - Skills for - Remote troubleshooting and test alternative pathways until issues are resolved - Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional - Help...

  • Deskside/Desktop Support Engineer

    7 days ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    Deskside/Desktop Support Engineer We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities & Requirement: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting...

  • Deskside/desktop Support Engineer

    2 days ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...