Ubuntu Desktop Support Engineer

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but...

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but...

**Responsibilities**: - Install and configure computer hardware, software, systems, networks, printers and scanners. - Monitor and maintain computer systems, networks. - Perform system administration tasks (software installation, configuration, software patching, system monitoring, performance tuning, capacity planning, and disaster recovery drills). -...

As a technical author, you'll be part of an engineering team, focused on a specific Canonical product. You will lead the team effort to create and maintain documentation, including tutorials, how-to guides, reference guides and explanatory material for the product you develop. You will have a broad impact on - and responsibility for - the quality of the user...

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

As a technical author, you'll be part of an engineering team, focused on a specific Canonical product. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the...

As a senior technical author, you'll be part of an engineering team, focused on a specific Canonical product. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for -...

Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...

**Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...