Client Integration Project Manager

2 weeks ago

Singapore INFRASOFT TECHNOLOGIES PTE LTD Full time

**Direct Responsibilities **
- Primary task will be to support the migration of all our Host to Host clients in APAC towards the new security rules based on clients’ IP address (contact clients, interact with business and implementation team, consolidate feedback and align with IT and Security teams)
- Support major client onboarding deals in the region primarily for Cash Management products
- Manage all IT aspects around Channel (such as H2H, SwiftNet, EBICS or proprietary channel ) and proprietary Front Office platform, including
- Drafting documentation such as project plans, business requirements, functional specs, mapping,
- Conducting testing
- Reporting project progress and status
- Ensure continuity with client ERP systems, and with Middle and Back end platforms
- Coordinate with other IT implementation managers on other products if necessary, as well as internal Operations to ensure end to end
- Assist to resolve post implementation support
- Contribute on other onboarding topics
- Knowledge of industry transfer protocols like SFTP, AS2, HTTPS etc.,
- Knowledge of file formats such as ISO20022, SAP IDOC, Swift MT, and EDIFACT formats
- Knowledge of IT Security aspects around encryption, IP Whitelisting, IT vulnerabilities

**Experience and Qualifications required **
- **_Minimum 5 years of working experience in client onboarding / client facing environment_**:

- **_Expertise or very strong knowledge of cash management_**:

- **_Experience in banking environment and good understanding on banking IT ecosystems_**:

- **_Minimum knowledge of APAC payments & reporting ecosystem _**:

- Good Communication skills in English and ability to conduct meetings and presentation in client, business and management facing situations
- Strong analytical skills with ability to clearly specify topics, understand their priority and criticality and accordingly escalate
- Problem solving attitude
- Client focused, experience with client survey / feedback a plus
- **_Project management qualification a plus_

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