Commercial Assistant Hnc Taste Apac

Job ID

**73162**

**Job title** - Commercial Assistant HNC Taste APAC

**Location** - Singapore

**Job model**- Hybrid

Are you passionate about the flavor industry and its important role to play in the Health & Nutrition sector and interested in a role that allows you to support both account managers and clients? As a Sales Account Coordinator, you will play a crucial role in ensuring a constant flow of communication with customers internationally. You'll have the opportunity to work with internal and external partners, gaining valuable experience in the industry. Join our team and help us make a difference in the world of flavors

**Your key responsibilities**
- Support Account Managers within APAC with customer facing requests such as samples, pricing, documentation requests and coordination of meetings (virtual and on-site), and other logístical on-site coordination
- Manage coordination of documents: Enters quality, regulatory and sustainability related customer requests into internal system in a timely fashion. Returns completed documentation to customer once available. Follow up with internal teams to ensure deadlines are being met. Follow up with internal teams around incomplete documentation
- Requests price quotations from pricing office via internal system; prepares price letters and effectively maintains all price related files for customers from a pre-sales perspective. Work with pricing office on annual pricing review including creation and communication of price increase letters
- Supports the department to process and maintain legal documents via Firmenich’s end-to-end Contract Lifecycle Management solution (Contract Us)
- Update customer portals for specific customers & distributors
- Handle customer projects: enter and follow up on projects in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests

**We offer**
- ** Unique career paths across health, nutrition and beauty** - explore what drives you and get the support to make it happen.
- ** A chance to impact millions of consumers every day** - sustainability embedded in all we do.
- ** A science led company, cutting edge research and creativity everywhere** - from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
- ** Growth that keeps up with you** - you join an industry leader that will develop your expertise and leadership.
- ** A culture that lifts you up** - with collaborative teams, shared wins, and people who cheer each other on.
- ** A community where your voice matters** - it is essential to serve our customers well.

**You bring**
- 2-3 years of expertise in customer service or sales, ideally in food / taste / health / pharma or chemical sectors
- Proficient use of MS Office and SAP
- Strong communication skills in English
- Responsible, independent, structured, and team-oriented work as well as a high willingness to provide service and support
- Education in commerce, sales, marketing, or other relevant fields

**About dsm-firmenich**

At dsm-firmenich, we don’t just meet expectations - we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we **go beyond, together.**

**DEI and equal opportunity statement**

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

**Agency statement