CRM Lead

3 days ago

Singapore Crown DIgital Full time

**The exciting work at Crown Digital includes and not limited to**:

- Having utmost expertise in the CRM software, preferably Hubspot
- The ability to help figure out how to better integrate the CRM with internal legacy platforms
- The skill to resolve technical CRM issues, including responding to customization requests
- Setting and implementing a CRM marketing communications plan to optimize business growth, profitability, customer experience and customer life cycle
- Continually improving our customer experience and communication based on insights, KPI’s and sales performance
- Handling direct customer communication through eDMs and app notifications
- Partner with stakeholders to execute overall strategy
- Develop and enhance customer and lead nurturing programs, including welcome, cross/upselling, advocacy and drive retention
- Developing CRM programmes through the seasons (birthdays, anniversaries, first-es) to ensure retention

**Crown Digital is looking for someone who**:

- 3 years prior experience working in a CRM specialist role
- Attention to detail and proficient with Microsoft Office
- Diligent with reporting and tracking campaign performance
- Organized, meticulous and able to ideate as well as execute
- Self-starter and ability to work independently.

**Benefits**:

- You will be in an environment that enables you to develop yourself professionally and personally. You will learn new skills, and try out new things, and be part of a team that focuses on being dynamic but also understanding
- Collaborative and an open culture that values receiving and giving feedback. It is not a one-way conversation

  • CRM Platform Lead

    2 weeks ago

    Singapore NEW TONE CONSULTING PTE. LTD. Full time

    As the CRM Platform Lead, your role will involve to train, learn and partner with ServiceNow and multiple teams to develop innovative solutions/showcases that encourage both new and current customers to transform their work processes and revolutionize their business. As this is a hands-on role, you will be responsible for Project Implementation, creating...

  • Veeva CRM Delivery Lead

    4 days ago

    Singapore Cognizant Technology Solutions Full time

    Job Description12+ Years of experience in managing large scale global programs in Veeva CRM, Vault, SalesforceEnd to End understanding of global implementation of large-scale Programs, in Veeva CRM, Vault CRM, Salesforce, Data migration, integration, Environment strategies to drive technical aspects of delivery with program ArchitectsWork in collaboration...

  • Executive, CRM

    2 weeks ago

    Central Singapore Sime Darby Full time

    Company: Performance Motors Limited Roles and responsibilities CRM & Data Analytic - Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency. - Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team. - To be the data...

  • Global CRM

    1 week ago

    Singapore Razer Inc. Full time

    A leading tech company in Singapore is looking for a Manager, Customer Relationship Management to lead the strategy and execution of global CRM programs. This role focuses on driving customer engagement and retention through multi-channel campaigns. The ideal candidate will have 4-6 years of experience in CRM or retention marketing, a strong understanding of...

  • CRM, Principal

    3 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $10,000 - $15,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 110681**Job Views** - 1Roles & Responsibilities Bring your career aspirations to life with AIA! ‘Making insurance visible’ - that is our mission here at the Digital Strategy team. We...

  • CRM Director

    5 days ago

    Singapore Crypto.com Full time

    **Responsibilities**: **Strategy and Leadership** - Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. - Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase...

  • CRM Director

    3 days ago

    Singapore Crypto.com Full time

    **Responsibilities**Strategy and Leadership**: - Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. - Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase...

  • CRM Manager

    5 days ago

    Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full time

    The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...

  • CRM Executive

    2 weeks ago

    Singapore CHARLESKEITH.COM PTE. LTD. Full time

    As part of our Charles & Keith (Singapore) Customer Experience Team, the CRM Associate/Executive will support the CRM Manager in the realization of organisation’s total CRM strategy and be responsible for the implementation of programs and processes to analyse Customer needs, drive sales and create an overall positive Customer...

  • CRM & Client Experience Lead, SE Asia

    1 week ago

    Singapore Richemont Luxury Full time

    A luxury watch brand in Singapore is seeking a CRM Manager to lead the customer relationship management strategy. In this role, you will enhance the overall client experience across Southeast Asia and Oceania. You will manage CRM initiatives to drive client recruitment, retention, and loyalty. A strong understanding of CRM tools and a minimum of 5 years of...