Management Associates-foh
21 hours ago
Key responsibilities include, but are not limited to:
- Working hand in hand with the restaurant manager (RM) working towards the restaurant's annual operating budget for the profitability of the outlet.
- Responsible for daily operations of the restaurant; responding efficiently/accurately to customers' needs/complaints and updating the manager of such matters.
- Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
- Working hand-in-hand with fellow colleagues to achieve sales targets by upselling beverage/food items and maintaining customer satisfaction.
- To constantly upkeep on festive promotions/monthly promotions/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
- Accountability for planning strategies to ensure that business plan is delivered
- Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
- Manage monthly FOH inventory.
- Ensure to comply with good hygiene and personal grooming standards, food safety, workplace risk management, cleanliness, and food presentation standards. At all times to be cautious, bear in mind and put in use for FSMS.
- Always deliver the company brand promise and provide exceptional customer service.
- This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.
- **Requirements**:
- Meticulous, keen attention to detail and creativity.
- Positive attitude, good communication skills, solutions-oriented, and problem -solver.
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