Client Services Project Manager

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $3,800 - $6,500 Per Month**Date Posted**
- 5 hours agoAdditional Details

**Job ID**
- 108109**Job Views**
- 2Roles & Responsibilities

**How Will You Make an Impact?**

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

**What will you do?**
- Manage and co-ordinate all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all project related activities through to project completion.
- Coordination and communication of all relevant activities, both internal and external to ensure all aspects of services are in accordance with study requirements.
- Overall responsibility for ensuring that activities come together in a timely manner to meet the client and study requirements.
- Working with Client to finalize logistics requirements.
- Ensure that all study shipments requested are released according to contractual and country requirements.
- Co-ordination of study returns request in accordance with project requirements.
- Organize and delivery of training to other team members where appropriate.
- Timely provision of reports and other information to clients as required.
- Provide input into the writing and review of departmental SOPs.
- Participate in client meetings, investigator meetings, teleconferences where appropriate.
- Participate in cross functional business process improvement activities as required.
- To ensure that all processes are performed in accordance to established procedures and cGMP standard.
- Assist management in any other matters as required.
- Manage strategic communications with strategic clients, Global Program Directors, Global Relationship Directors and senior management
- Participate in and oversee several global improvement projects (non-study) ensuring they come together to achieve company growth.

Project Budgets
- Enter project budgets and forecasts and backlog reports.
- Perform billing/invoicing activities for allocated projects.

**How will you get here?**

**Education**
- Degree in Scientific or health care discipline / Business Studies / Logistics

**Experience**
- 5 years of experience in Project Management preferably in Logistics industry
- Demonstrated excellence and able to provide good Customer Service
- Experienced in leading a team and accomplishing projects

**Knowledge, Skills, Abilities**
- Good written and verbal skills
- Possess good organizational/prioritization skill
- Possess Leadership skill to manage a team
- Previous knowledge of warehousing and logistic work practices from the Pharmaceutical industry an advantage
- Computer literate; good working knowledge of Windows and Microsoft Office Suite

Work location: Toh GuanTags

client

services

project

manager