Business Support Specialist
5 days ago
**Responsibilities**:
- Handle telephone enquiries on products sales and stock availability
- Prepare proposals related to relevant products to customers/distributors/dealers.
- Communicate with Marketing/Supply Chain for pricing and lead time.
- Negotiate (within your authority limits) on behalf of the company all discount requests from distributors/dealers or customers while striving to maximize profit margin.
- Prepare and submit item creations and order change for orders, if required.
- Prepare, submit, and create new customer profiles in the system.
- Disseminate/communicate/update sales information regularly.
- Maintain proper & systematic filings of sales project files, library, and technical materials.
- Good receipt for vendor Invoices.
- Update backlog list and follow up on parts status.
- Order parts for Preventive Maintenance contract customer/ad-hoc customer.
- Support Service Team and ad-hoc duties as assigned.
**Requirements / Qualifications**:
- NITEC/Diploma or equivalent Business Administration or Engineering preferred.
- 2 to 3 years of sales & service administration experience would be an advantage.
- Meticulous, pro-active, and willing to learn/adapt.
- Good communication & writing skills.
- Able to work independently and within a team.
- Proficient in MS Office (e.g., Excel) and experience in Siebel would also be an advantage.
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