IT Support Specialist
2 weeks ago
1. End-User & Technical Support Provide first-line support for office productivity and collaboration tools (Microsoft Office Suite, Teams, SharePoint, Google Workspace, email, etc.). Troubleshoot and resolve hardware, software, and network issues related to desktops, laptops, printers, scanners, and copiers. Deliver timely and professional support to users, ensuring minimal disruption to business operations. 2. System & Workplace Maintenance Perform routine checks, updates, and system backups for office IT systems. Assist in implementing patches, upgrades, and security measures in collaboration with the IT infrastructure team. 3. Training & User Guidance Provide guidance and basic training to staff on the effective use of office automation tools and IT systems. Prepare simple user guides, FAQs, and training materials to promote self-service and reduce recurring issues. 4. Incident & Ticket Management Record, track, and manage support requests via helpdesk ticketing systems (e.g., ServiceNow, Jira, Zendesk). Ensure timely resolution and escalate complex issues to senior IT teams when necessary. 5. Documentation & Reporting Maintain accurate logs of incidents, solutions, and recurring issues for future reference. Generate regular reports on support activities, resolution times, and system performance. 6. Collaboration & Deployment Work closely with business teams to understand IT needs and align support services with business requirements. Assist in deploying, testing, and configuring new IT systems or productivity tools. Role Requirements Diploma or Degree in IT, Computer Science, or related field 1–3 years’ experience in IT support/helpdesk/desktop support Strong knowledge of Microsoft Office, Teams, SharePoint, and Google Workspace Familiar with helpdesk/ticketing systems (e.g., ServiceNow, Jira, Zendesk)Basic knowledge of networking and computer hardware Good troubleshooting and problem-solving skills Strong communication and interpersonal skills Able to handle multiple tasks and work well under pressure Relevant certifications (e.g., CompTIA A+, Microsoft Office Specialist, ITIL) will be an advantage #J-18808-Ljbffr
-
IT Support Engineer
7 days ago
Singapore IT Support Full timeWe're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...
-
Big Data
2 weeks ago
Singapore Power IT Services private limited Full timeShould have more than 2 years of Experience as a Batch Support and Maintenance Specialist with strong knowledge in Data Ware House - Must have experience in Cloudera Clustering with Daily batch Execution and Monitoring along with Status Reporting - Role demands to have knowledge on Spark, Kafka, API s, Microservices, Scala ,SQL, Sqoop, Hive and Impala -...
-
SEO Specialist
2 weeks ago
Singapore IT Group Inc. Full timeJoin us in making a disruptive difference. SEO Specialist Job Summary The SEO Specialist will play a pivotal role in enhancing our online presence and driving organic traffic to our website across all four regions (Philippines, Malaysia, Singapore, Indonesia). This role will involve developing and executing SEO strategies, creating and optimizing website...
-
HR Specialist
2 weeks ago
Singapore Informa Global Support Full time**Company Description** At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and...
-
Internal Medicine Specialist
1 week ago
Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full timeOffer expert consultation and support to other veterinarians within the hospital, assisting them in diagnosing and managing complex internal medicine cases. - Collaborate with referring veterinarians to develop treatment plans and provide continuous updates on patient progress. - Provide clear communication to clients about diagnoses, treatment options, and...
-
IT Operations Specialist
2 weeks ago
Singapore PALO IT Full time**WHO WE ARE**: **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum...
-
Sales Support Specialist
1 day ago
Singapore CHEE FATT CO. (PTE.) LTD. Full time**Job Description We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing...
-
Veterinary Behaviourist Specialist
7 days ago
Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time**Role overview:.** - The board certified veterinary behaviour specialist will be an integral part of the veterinary behaviour department. - The veterinary behaviour specialist focuses on diagnosing and managing behavioural problems in animals using evidence-based methods. **Consultation and Diagnosis**: - Conduct thorough clinical behavioural assessments...
-
IT Support Specialist
1 week ago
Singapore OMNI ALL IN (SINGAPORE) PTE. LTD. Full timeThe Helpdesk/IT Support Specialist is responsible in providing technical and prompt assistance to our end users, either onsite or remotely. (S)He possesses strong troubleshooting skills and ensures timely resolution to issues, technical requests and repairs and will collaborate with other IT Teams as required. The IT Support Specialist adheres to the...
-
IT Operations Specialist
3 days ago
Singapore Palo IT Full time $90,000 - $120,000 per yearWHO WE ARE:Build. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion,...