Air Export Customer Service

5 days ago

Singapore FREIGHT LINKS EXPRESS PTE LTD Full time

**Job Description: ( Air Export Dept )**
- Arrange collection, booking with airlines.
- Prepare, handle, and process all necessary documentation, including customs and regulatory paperwork.
- Accurately monitor, track, and trace cargo movements and update customers, agents with uplift status.
- Monitor and update relevant reports.
- Ensure accurate and prompt billing to clients.
- Maintain compliance with internal policies, government regulations, and customer requirements always.
- Develop an understanding of departmental workflows and actively seek opportunities to enhance operational efficiency.
- Create and maintain customer Standard Operating Procedures (SOPs).
- Undertake other ad-hoc tasks as assigned by the reporting supervisor.

**Job Requirements**:

- Minimum qualification: Secondary School / “O” Level or equivalent.
- No prior experience required; training will be provided.
- Strong interpersonal and communication skills.Able to work independently in a fast-paced environment.

**Work Location**:Changi Airfreight Centre.

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