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Air Export Customer Service Officer

3 weeks ago

Singapore RD TRUSTED PARTNERS PRIVATE LIMITED Full time

Working Day/Hour: Monday to Friday, 8.30AM to 6.15PM

Office: Changi

**Responsibilities**:

- Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
- Understand clients' air export requirements and provide customized logistics solutions.
- Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
- Address and resolve service-related inquiries, complaints, or concerns promptly.
- Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
- Prepare and review air export documentation including Airway Draft.

**Requirements**:

- Full training will be provided
- Work-life balance; no need to commit to overtime
- 1 year of relevant industry experience
- Good communication skills

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723