Assistant Manager

5 days ago


Singapore CHRIS HUNTER PTE. LTD. Full time

**Work place - Changi Airport**

**Working hours - Mon to Fri (8:30am to 5:30pm), Sat (8:30am to 12:30pm) after confirmation will be Alt Sat.
**Customer Service Assistant Manager / Executive (Air-Export)**

**Job Scope**
- Reporting to the Export Manager
- Responsible for overall customer service excellence
- Ensure day to day Customer Service activities conform to SOP
- Continuous process improvement and/or innovation

**Job Requirements**
- Minimum 2 - 3 years relevant working experience in similar industry
- Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services
- Put in a mitigation plan whenever necessary
- Support internal and external stakeholders on customer attraction and retention strategy
- Participate in solutions that address Customers concerns or business needs
- Participate in discussion on operational policies, standards and procedures
- Manage teams in the workplace



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