Senior Commercial Account Executive

12 hours ago

Remote, Singapore Zendesk Full time

We are seeking a successful and dynamic **Senior Commercial Account Executive **to join our Asia Sales team with a strong focus on Thailand and other emerging markets in Asia.

As a key member of Zendesk's sales team, you will provide sales leadership and creative direction to our key customers. This is a chance to grow with our leading sales teams at Zendesk

As an Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships. You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk. You are a creative, out-of-the-box thinker, able to articulate Zendesk’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customers on board and be a trusted advisor. You are also fun and love being part of a team that sells together

**Responsibilities**:

- Build and manage a high-volume sales pipeline in the assigned territory
- Work across teams with solution consultants, channel partners, marketing teams and business development to maximize territory coverage
- Become an expert on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers
- Develop and manage relationships with prospects and accounts in your territory
- Demonstrate and sell value to key stakeholders within the accounts during fast-moving as well as complex sales cycles.
- Plan and execute on customer engagement and acquisition in the assigned territory
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
- Exceed activity, pipeline, and revenue goals on a quarterly basis

**Requirements**:

- Have at least 8 years of relevant SaaS software selling experience in CX/ CRM products and a Bachelor's degree or its equivalent
- Experience selling to C-Level executives
- Experience selling to the Thailand market
- Proven track record of success against quota at the commercial/enterprise level
- Demonstrate high ethics, integrity and be self-motivated
- Exceptional verbal and written communication skills (English and Thai are strongly preferred)

LI-Remote

LI-ET1

**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

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