Manager, College of Integrative Studies

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Manager (Academic Programmes), College of Integrative Studies

RESPONSIBILITIES
- Support delivery of academic programmes
- Work with faculty, the Registrar's Office and College of Graduate Research Studies to administer course offerings for the Bachelor of Integrative Studies, MPhil in Asian Urbanisms and PhD in Asian Urbanisms programmes, including the uploading and updating of course information and adjustments to the courses;
- Registrar's Office to create, maintain and update students’ individualised study plans;
- Other SMU Schools and programmes to facilitate student course enrolment and other student registration matters.
- Support the appointment of faculty advisors and industry mentors (for undergraduates), and the appointment of research supervisors and formation of thesis/dissertation committees (for postgraduates), as well as track the submission of student progress reports where applicable.
- Assist Associate Dean (Undergraduate Education) and Associate Director (Academic Programmes) in the management and review of exemptions for freshmen to facilitate their course assignment.
- Update the student handbooks and guides, as well as the faculty guides, under the direction of the Deanery.
- Support the planning and execution of programme-related events (e.g., academic briefings, fireside chats, D3 Symposium, dissertation defence, PhD qualifying exams, amongst others).
- Handle general enquiries relating to the CIS academic programmes.
- Support CIS student admissions activities
- Work with relevant offices to plan admissions interviews.
- Provide prospective students with information about admission process.
- Assist in outreach and recruitment activities.
- Manage CIS student affairs and activities
- Support the management of student matters including billing, student account setup, course enrolment, tracking of student progress, leave of absence, and handling of student conference trips where applicable.
- Advise the College’s student club(s) and student community to facilitate the development of a strong bond between the students and the College.
- Assist in the management of student club activities and student-related competitions.
- Organise activities such as tea sessions between students and the College Dean, start-of-term engagement sessions and industry partner appreciation events.
- Contribute to the planning and execution of University events involving CIS students (e.g., student orientation, commencement).
- Advise students on matters relating to SMU-endorsed overseas travel, internships and other student activities.
- Advise incoming international students on matters relating to student visa and transition to studying in Singapore.

QUALIFICATIONS
- Minimum Diploma holder with at least 3 years’ experience in a similar capacity.
- Experience in higher education programme management will be an added advantage.
- Prior knowledge and experience in various aspects of academic programme administration and/or student administration is an advantage.
- Demonstrated ability to manage multiple stakeholders concurrently.
- Proficient in communication (written and spoken) and interpersonal skills.
- Resourceful, detail-oriented and organised.
- Possess a passion for learning and development.

OTHER INFORMATION