Relationship Manager
1 week ago
Responsibilities for Relationship Manager
- Create and enforce plans that will help meet the needs of customers
- Build long-term relationships with clients and customers
- Work quickly to address and resolve customer issues
- Notify the sales team of new sales and cross-selling opportunities
- Become familiar with the competition to stay ahead of them
- Encourage high-sales and good customer service practices
- Create strategies and work with clients to boost their brand
- Help promote and maintain a positive company image
Qualifications for Relationship Manager
- Intuitive to customers needs
- Strong communication and interpersonal skills and the ability to build and maintain relationships
- A background in customer service or sales is a plus
- Must understand customer relationship management (CRM)
- Strategic thinker and ability to analyze and solve problems quickly
- Ability to work well with others and lead a team
- Knowledge of math and numbers
- Attentive to detail and organized
- Must be self-motivated, flexible and able to manage several jobs at one time
- Diploma or Degree in Marketing or equivalent
- At least 5 years of exprience in related industry
- Fluent in Chinese and English, both verbally and written
- Basic software skill required : Excel, Word, Powerpoint, google drive etc.
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