Senior Assistant Manager/manager, Student Life

6 days ago

Queenstown, Singapore Singapore Institute of Technology Full time

**Job no**: 498493
**Department**: Student Life
**Contract type**: Contract

The position is responsible for coordinating, managing and executing key student development initiatives for the Counselling Service at Student Life Division, SIT. The position will be tasked with daily operations of the Counselling Service, which includes case management, programme development and stakeholder management. The position contributes to the creation of a vibrant, safe and supportive student life and university campus.

This position is part of the Counselling Service in Student Life Division. The Counselling Service is one of the pillars in the division which creates transformative, enriching campus experiences and promotes student wellbeing. The pillars include Global Citizenship, Community Engagement, Student Organizations & Leadership, Sports Development & Performing Arts, Diversity & Inclusion as well as Counselling Service.

**Key Responsibilities**
- Provide counselling support to students experiencing emotional difficulties by helping them to develop goals, identify and work through their issues and to assist students to reach their own resolutions or develop strategies to address their concerns.
- Provide relevant information or resources specific to students’ needs, which includes referral to external agencies where appropriate. Counsellors will also provide crisis intervention support to students in distress.
- Act as a supporting facilitator of group counselling sessions or a supporting mediator in a conflict resolution setting.
- Support the counselling team when responding to crises (including afterhours activation).
- Liaising with various stakeholders as part of case management.
- Support the counselling team in developing, scheduling and conducting training for SIT students and staff in the area of mental wellbeing, including the student’s peer supporter programme.
- Carry out administrative functions of the Counselling Service which include procurement of collaterals, budget management, case reporting, as well as managing and updating guidelines and procedures.
- Ad hoc tasks as assigned by Director of Student Life Division.

**Job Requirements**
- Master in Professional Counselling/Psychology/Counselling Psychology. Experience in counselling will be an advantage.
- Preferably a registered counsellor with Singapore Association for Counselling or equivalent.
- Minimum 3 years of relevant counselling experience
- Passionate about supporting people.
- Possess good communication and interpersonal skills.
- Empathetic, positive attitude with the ability to think “out of the box”.
- Agile, able to multitask and work independently within a tight timeline.
- Able to work in a fast pace and dynamic environment, adaptable to changes.
- Willingness to learn continually through training, guidance, clinical supervision, and self-reflection.
- Committed team player, responsible, reliable, and able to work with others to achieve division goals.
- Ability and willingness to work outside of office hours and on weekends on an ad-hoc basis.

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