Assistant Director of Rooms

2 days ago

Singapore Grand Hyatt Singapore Full time

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Grand Hyatt Singapore is seeking a dedicated, experienced, customer service oriented professional to join the Rooms division as Assistant Director of Rooms.

This position reports to the Director of Rooms. The Assistant Director of Rooms assists in overseeing Front Office operations, Housekeeping and other operating divisions, and works closely with the operations managers to support the day-to-day operational needs. The Assistant Director of Rooms is also responsible for maintaining harmonious and strong relationships with guests and colleagues, and for driving customer preference.

Duties include:

- Responsible for short and long term planning and the management of the hotel’s Front Office operations
- Supporting the Director of Rooms and collaborating with the housekeeping manager on the short and long term planning and the management of housekeeping and laundry operations
- Develop and recommend the budget, labour cost plans and objectives and manages within those approved plans
- Prepare revenue & occupancy forecasting & monitors labor expenses through schedule approval process.
- Coordinate major projects such as renovations, capital expenditures, & equipment changes.
- Ensure proper review, analysis and planning to achieve the customer service goals. Working closely with senior leadership across divisions to support these goals
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and schedules
- Maintain excellent communication between each Rooms division team.
- Analyze, investigate, and resolve guest complaints as necessary
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and schedules
- Hire, train, coach and counsel associates to reflect Hyatt service standards and procedures

**Qualifications**:
Minimum requirements for this position are follows:

- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Possess a service-oriented style with professional presentations skills
- At least 5 years of progressive hotel Rooms Management experience
- Excellent organizational, interpersonal, administrative skills as well as balancing strategic and operational responsibilities
- Possess a university degree, preferably in Hotel/Hospitality
- Knowledge of Opera system is considered an asset
- Experience with opening hotels or hotel pre-opening preferred
- Flexibility and availability to work early morning and/or evenings, as well as weekends, as needed based on business needs.

  • Director of Rooms

    1 week ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    **Job Summary** Reporting to the Hotel Manager, the Director of Rooms is responsible for the overall leadership and direction of the Rooms Division which includes Front Office, Concierge, Club Lounge, and Housekeeping to ensure the achievement of established quality and service standards, and financial targets. **Key Responsibilities** - Responsible for...

  • Sgunitedjobs Director of Rooms

    2 weeks ago

    Singapore VAREL SINGAPORE PTE. LTD. Full time

    **Be Part of Something Extraordinary!** Varel Singapore, A Tribute Portfolio Hotel, is set to open in **Q1 2026**, introducing a new benchmark in hospitality. As we prepare to welcome guests, we seek a strategic and results-driven **Director of Rooms**to lead the division with expertise, innovation, and a commitment to excellence. **The Role** This...

  • Assistant Director

    6 days ago

    Singapore Dusit International Full time

    Join our dynamic team and be rewarded with an Attractive Joining Bonus when you come on board!JOB RESPONSIBILITIES Assist the Director of Commercial in establishing a sales plan and budget to reflect the company's and the hotel's goals and objectives. Maintains and upgrades communication networks to ensure that the hotel has a competitive advantage in...

  • Room Attendant

    7 days ago

    Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    **Job Descriptions** Under the general guidance of the Director of Housekeeping, assist in assuring smooth and efficient running of the Room Area in accordance to the hotel standards. **Job Requirement** - Ability to follow instructions - Able to work in fast-paced environment - 1 year of relevant experience **Working hours** - 5 days/44 hours (Including...

  • Executive Assistant

    7 days ago

    Singapore Ministry of Finance Full time

    **What the role is** - MOF is looking for a temporary Executive Assistant to assist with the packing of our offices. **What you will be working on** - You will be assisting with the following: - Take stock of all the inventories and office items from store, machine rooms, etc. - Discard unwanted store items and pack the required items into boxes. - Clearly...

  • Rooms Division Executive

    1 week ago

    Singapore Marriott International, Inc Full time

    **Job Number** 23134916 **Job Category** Rooms & Guest Services Operations **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Provide administrative support to the Director of Rooms and...

  • Assistant Director of Sales

    1 week ago

    Singapore Peoplebank Singapore Pte Ltd Full time

    Role Overview We are seeking a strategic and results-oriented ADOS Corporate Sales to lead the hotel's room sales strategy and drive top-line revenue growth. This leadership role is pivotal in developing strong client relationships, expanding corporate and group business, and positioning the property as a preferred accommodation partner in the competitive...

  • Assistant Director of Sales

    1 week ago

    Singapore 365 Parking Full time

    **Description**: An Assistant Director of Sales in room sales is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales acquisitions, maximizing business opportunities and increasing business conversions. The person is knowledgeable on local and international market trends and would recommend strategic sales...

  • Assistant Manager

    3 days ago

    Singapore MANDAI RESORTS PTE. LTD. Full time

    **Main Duties and Responsibilities** As the Assistant Manager (In-Room Dining) for our Resort, you will be responsible for the smooth operations of our in-room dining service. You will be instrumental in helping us enhance our reputation for excellent customer experience by ensuring that our guests receive a memorable dining experience in the comfort of...

  • Card Room Logistics Assistant

    2 weeks ago

    Singapore Marina Bay Sands Full time $30,000 - $60,000 per year

    WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job Responsibilities• Check and shuffle the playing cards.• Assist Card Room Supervisor as required.• Assist Assistant Card Room Managers in delivering shuffled cards to the pits.•...