Assistant Director of Sales
2 weeks ago
**Description**:
An Assistant Director of Sales in room sales is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales acquisitions, maximizing business opportunities and increasing business conversions. The person is knowledgeable on local and international market trends and would recommend strategic sales initiatives to win the business and maintain hotel's market leader position as preferred hotel for international business and leisure travel segments.
**What will I be doing?**
As Assistant Director of Sales in room sales, you will be responsible for performing the following tasks to the highest standards:
- Supports the Director of Sales in maintaining business excellence and guiding the team to achieve business goals.
- Utilise knowledge of local, international corporate and leisure segments to drive and support business acquisition and conversion.
- Acquire new business and maintain existing business relationships with accounts
- Proactively liaise with business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guest experience
- Maximise group room revenue and maintain accurate room blocks including group attrition
- Maintain accurate and timely update of groups to support forecast accuracy
- Conduct sales visits, product presentations (including virtual sessions), site inspections and attend tradeshows to drive business acquisitions
- Produce accurate and timely reports including but not limiting to sales call reports, account development planner and post show/tradeshow event summary
- Support dynamic pricing contracting with corporate accounts and direct connectivity with leisure accounts for transient bookings
- Respond to all RFPs and guests' enquiries in a timely and accurate manner
- Prepare business case to support new RFPs acquisitions
- Be the key contact for communication with Hilton Sales Worldwide teams to support new account acquisition, market penetration and business conversion
- Qualify business opportunities, prepare corporate rate agreements based on static rates or dynamic rate contracting
- Ensure accurate rate loading upon signed agreement returned to hotel or RFP accepted
- Respond to all groups' enquiries and work with groups, meetings and events team to drive business conversion
**Requirements**:
**What are we looking for?**
An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Passionate about delivering exceptional guest experience
- Energetic, vibrant and inspiring to the team
- An innovative self-starter with confidence and resilience
- Accountable and always positive in exploring alternatives and opportunities for better performance
- Strong analytical skills so to understand key business indicators and competitive trends and develop strategies
- Excellent organisational and planning skills
- Minimum 3 years' experience in a similar role with a proven track record
- Prior knowledge and use of Delphi fdc
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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