Guest Experience Assistant Manager

3 days ago

Singapore INTO THE WOODS LIFE PTE. LTD. Full time

**Startup boutique accommodation looking for an independent and motivated individuals to join the team.**:
Key Responsibilities:

- Conceptualize, Coordinate and Conduct Upcycling Workshops:Organize upcycling workshops on Saturdays and Sundays.
- Develop workshop concepts and prepare materials required.
- Source and establish partnerships for recyclable materials.
- Curate a rotation of workshop themes and source potential external vendor workshops.
- Set up DIY Activity Station in premise.
- Ensure the station is well-stocked with necessary materials.
- Curate a diverse list of DIY activities for rotation.
- Inventory Management:Maintain and update inventory for Sukha Lodge.
- Manage external vendor workshops and guests' add-on reservations.
- Coordinate with vendors for collaborations on events and activities.
- Customer Service and Communication:Manage public reservations and inquiries for weekend workshops.
- Address and resolve guest complaints and feedback promptly.
- Update social media platforms and website with relevant information.
- WFH and Remote Responsibilities:Work remotely on days when onsite presence is not required.
- Carry out administrative tasks and workshop preparation during weekdays.

Qualifications and Requirements:

- Bachelor's degree/Diploma in Hospitality Management, Event Management, or a related field.
- Proven experience in organizing workshops or events.
- Excellent organizational and time management skills.
- Strong creative thinking and problem-solving abilities.
- Passion for sustainability and upcycling.
- Excellent communication and customer service skills.
- Proficient in using social media platforms and website management.
- Ability to work independently and as part of a team.
- Flexibility to work weekends and adapt to changing schedules.

**Work location**:
Lazarus Island

Ferry transportation provided (10min ferry ride from Sentosa/15 mins from Marina South Pier)

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**:
$2,700.00 - $3,200.00 per month

If you are a self-motivated individual with a passion for creating memorable guest experiences and promoting sustainability, we would love to hear from you.

Join our team as the Hotel Guest Experience Assistant Manager and contribute to making our guests' stay truly exceptional.

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