Assistant Manager, Guest Experience

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main point of contact at the front desk. - Respond to all guests’...

**An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...

JLL supports the Whole You, personally and professionally. **HSBC Guest Experience and Engagement**: You will uphold and deliver unrivalled service standards Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. Manage the guest & VIP registration process seamlessly. Lead guest engagement as the main point of...

**What do we expect from you? Under the general guidance of the Front Office Manager (FOM), encourage guest loyalty by building an engaging, dynamic, experience for all hotel guests and by supporting a seamless, branded guest experience throughout the portfolio. **How your day looks like?** - Be the “Mayor of the property”, guest advocate and host, and...

**About the Space** Located in the heart of Singapore’s Central Business District, this modern dining and social concept blends elevated local flavours with contemporary presentation, offering both comfort and creativity across its food and beverage program. The space is intimate yet energetic, featuring a central bar, cozy booths, and a private dining...

**Position Summary** The Guest Experience Assistant’s role is to deliver an exceptional experience for all of our learners via online platform or face to face programmes. He/She should have a pleasing personality and is professional when communicating with stakeholders. **The GE Executive will be responsible for the following**: **Execute Project...

The Guest Experience and Events Manager will help to resolve any guest complaints or issues and ensure employees are properly trained to provide customer service. The incumbent will also coordinate with the marketing event coordinator or upper management to work on marketing, events or outreach projects. **Responsibilities**: - Proactively analyze customer...

To lead and mentor other team members on Rewards Program (RP). - Attends all Rewards Program meetings and webinars to learn and be updated on new enhancements, changes or promotions. - In charge of the Rewards Program guest enrolment numbers for the property - To promote positive relationship with guest by anticipating their needs and respond to them...

1)Guest Engagement & Personalization - Interact warmly with guests, recommend dishes based on preferences, and share the cultural background of traditional Thai cuisine. 2)Authentic Thai Hospitality - Ensure the atmosphere, service style, and overall experience reflect the warmth and attentiveness of Thai culture. 3)Customer Satisfaction & Issue Resolution...