Guest Experience Manager
2 days ago
1)Guest Engagement & Personalization - Interact warmly with guests, recommend dishes based on preferences, and share the cultural background of traditional Thai cuisine.
2)Authentic Thai Hospitality - Ensure the atmosphere, service style, and overall experience reflect the warmth and attentiveness of Thai culture.
3)Customer Satisfaction & Issue Resolution - Monitor guest satisfaction throughout the visit and address any concerns or feedback promptly and professionally.
4)Loyalty & Relationship Building - Develop strong relationships with regular diners, manage loyalty programs, and encourage return visits.
5)Team Collaboration - Coordinate with kitchen and service staff to ensure smooth service and a consistently high-quality dining experience.
Online Presence Support - Encourage happy guests to leave reviews or post on social media, contributing to the restaurant’s positive online reputation.
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Guest Experience Manager
1 week ago
Singapore VOCO ORCHARD SINGAPORE Full time**About Us** voco Orchard Singapore is seeking a dynamic and passionate Guest Experience Manager to be part of its dynamic team, providing unstuffy service to our valued guests.. As Guest Experience Manager, you will take full responsibility for the efficient operation of the Guest Experience department and Club Lounge Operations. Your mission is to deliver...
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Guest Experience Manager
1 week ago
Singapore Spayse Full time-Job Information - Permanent - Singapore - Posted 3 hours ago - Up to US$6720 per month GBP / Year Job Details **Guest Experience & Service Quality Manager**, Luxury Five-Star Hotel, Singapore** **Salary up to SGD 9,000 per month (USD 6,720 per month)** We are looking for a **Guest Quality Manager** to look after all guest services at a luxury five-star...
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Guest Experience Manager
6 days ago
Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time**What do we expect from you? Under the general guidance of the Front Office Manager (FOM), encourage guest loyalty by building an engaging, dynamic, experience for all hotel guests and by supporting a seamless, branded guest experience throughout the portfolio. **How your day looks like?** - Be the “Mayor of the property”, guest advocate and host, and...
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Guest Experience Manager
4 days ago
Singapore Gentle Giant Ventures Full time**About the Space** Located in the heart of Singapore’s Central Business District, this modern dining and social concept blends elevated local flavours with contemporary presentation, offering both comfort and creativity across its food and beverage program. The space is intimate yet energetic, featuring a central bar, cozy booths, and a private dining...
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Guest Experience Manager
6 days ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeTo lead and mentor other team members on Rewards Program (RP). - Attends all Rewards Program meetings and webinars to learn and be updated on new enhancements, changes or promotions. - In charge of the Rewards Program guest enrolment numbers for the property - To promote positive relationship with guest by anticipating their needs and respond to them...
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Guest Experience
1 week ago
Singapore Public Service Division Full time $35,000 - $45,000 per year[What the role is]Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.We are looking for a dynamic candidate to join the Operations Department as a Guest Experience & Retail...
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Guest Experience and Events Manager
1 week ago
Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full timeThe Guest Experience and Events Manager will help to resolve any guest complaints or issues and ensure employees are properly trained to provide customer service. The incumbent will also coordinate with the marketing event coordinator or upper management to work on marketing, events or outreach projects. **Responsibilities**: - Proactively analyze customer...
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guest experience host
1 day ago
Singapore Andaz Full time $32,000 - $40,000 per yearSummaryCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...
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Guest Experience Executive
2 weeks ago
Singapore CONRAD SINGAPORE MARINA BAY Full time $60,000 - $120,000 per yearA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.What will it be like to work for this Hilton Brand?Smart...
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Guest Experience Associate
3 days ago
Singapore 9CO CITIES PTE. LTD. Full timeLocated steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building's modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer. Your Responsibility Reporting to the Front of...