Restaurant Supervisor

2 days ago

Singapore BIG BANG OLIVIA & CO. PTE. LTD. Full time

Job Responsibilities:

- Responsible to Area Manager/ Management Team.
- Responsible for Waiter/Waitress & Host/Hostess.
- Deliver quality customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
- Oversee a team of servers who are assigned to his/her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Planning store schedule and stock ordering.
- Assist management by getting involved in planning and organising of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Handle problem with cashier payments.
- Escalate guests complain to duty manager if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlet.

**Job Requirements**:

- Relevent experience working in cafe or bistro will be an advantage.
- Execellent customer service and willingness to learn new items on food and service;
- Team player with excellent interpersonal and communication skills;
- Able to work in fast-paced F&B environment;
- Able to commit weekends and public holidays;
- Able to work split shift
- Able to work at various locations. Check each brand’s website for addresses. All restaurants are in CBD/ Orchard area

**Benefits**
- Weekend off
- Meals provided
- Annual and Medical leave
- Marriage/Child Care/Maternity/Compassionate/Paternity Leave
- Group Insurance Coverage
- Long Service Award
- Staff Discount Card
- Monthly Incentives
- Annual Increment

Pay: $2,000.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Food provided
- Health insurance
- Professional development
- Promotion to permanent employee

Supplemental Pay:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Experience**:

- Restaurant management: 1 year (preferred)

**Location**:

- Singapore (preferred)

Work Location: In person

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